serviceorder billing

[Former Member]

One of my clients has a equipment which he hires it out for customers . Based on its usage (like if customers uses it for for more than some quantity ) then he wants to bill customer automatically . He says while service confirmation if quantity is of usage is more than some X unit , then automatic billing is to be triggered else no billing .

For equipment maintenance he wants PR to be created automatically from service order .After vendor invoicing , at service confirmation he wants to bill the customer with vendor invoice amount .

I am aware of PM order process , but can any one pl suggest step by step solution for the scenario ?

Thanks in advance

[Former Member]

Hi,

As I understood from your scenario:

1, You need to bill for rental of the Equipment,

2, Billing with a condition that u201Cif quantity is of usage is more than some X unit , then automatic billing is to be triggered else no billing u201C

3, PR generation to the Vendor

As you are using PM, Hope you can try with Customer Service (which is very much in integration with PM).

Please follow:

Create one Service Material Namely u201CRental Chargesu201D, configure to use in Service order type u201CSM02u201D in u201CIW31u201D.

You can generate PR Internally while processing, later in u201C*IW32u201D go to Document Flow* and select the u201CPRu201D and edit or use u201CME53Nu201D and make relevant changes.

Only for Billing you may have to go for a n Enhancement, as there is a special Condition is there. Please take help of an u201CABAPeru201D in this regards.

Regards

DSR

[Former Member]

Thanks

can u explain the steps indetail

1)Create servicematerial as rental charges ?

2)configure to use in order type sm02

3)while order confirmation (if we enter ABC qty) it should generate invoice ? details needed for this step

4)Maintenance amount also to be billed through same service order ..How this can be achieved ?

Regards

[Former Member]

Hi,

Further pls follow

1, Use u201CMMS1u201D select u201CIndustry Sector as Service provider/ as per your requirement, then just create u201CRental Chargesu201D as a service material. Here in u201CBasic data 1 Tab, mention the material group as u201C007u201D. i.e. Services. Also maintain Basic unit of measure u201CH / Hr/EAu201D & price as required in u201CAccounting 1u201D tab.

2, Go through the menu path PM & CS >Maintenance and service processing > Maintenance and Service orders > Fns & Settings for order types > Configure Order types: here you configure u201CSM02u201D maintain control Key as u201CSM02 or SM03u201D.

3, Consult your ABAPers as mentioned above

4, Maintain activity type and assign value in u201CKP26u201D, hope you have maintained u201Ccost centre & Profit Centreu201D. Mention the service item in u201CComponents u201Ctab in sales order u201CIW31/IW32u201D.

In addition pls go through the link below :

http://help.sap.com/saphelp_crm70/helpdata/en/46/5dda00a04902f9e10000000a1553f6/content.htm

Regards

DSR