cancel
Showing results for 
Search instead for 
Did you mean: 

Printer changed to Konica Minolta: Smart Forms do not work anymore.

Former Member
0 Kudos

Hi all,

i am an absolutely newbie regarding printing from SAP. Our Printer has changed and now the print of our goods receipt is no longer possible. We use Smart Forms and a Konica Minolta printer. The print shows crazy characters. Does anybody know how to fix this or what the right approach for fixing this porblem is ?

Regards

Sebastian

Accepted Solutions (0)

Answers (2)

Answers (2)

aidan_black
Active Contributor
0 Kudos

Hi,

You need to define a correct device type for this printer model for the outout device definition in transaction SPAD. See the SAP note 1135038 for device types for Konica Minolta printers.

Regards,

Aidan

tamas_hoznek
Product and Topic Expert
Product and Topic Expert
0 Kudos

My guess would be that the SAP printer driver for that new printer is not present or incorrect. You'll have to go through the printer setup and spool administration and see how the new printer is configured. Check transaction SPAD.