Third party sales

[former_member1229123]

Hi,

In third party sales process after vendor deliver the goods and company raise invoice to the customer , but customer want to return goods back to the company due to the goods damage. Is there any scenario like third party returns ? what is the configuration settings i have to do? please any one guide me .

Thank you,

pranay

[Former Member · Accepted solution]

Hi,

Yes you can do it , just follow the links below to understand the configuration and process.

Regards

DSR

[Former Member]

Hi Pranay,

In standard SAP we don't have third party returns scenario,in alternative we can have sales return process as mention above, where we need decide with material movement and without material movement use item category REN - return item & REX - Non-stock Item

Regards

Nishad

[Former Member]

pranayreddy,

You can do this with the Return Process (RE)

--Go to T.Code- VA01 & enter the Return document type (RE) & sales area

--Click on Create with Reference & click on billing document no

--Enter the the billing document (Commercial invoice no of the customer)

--Click on copy

--Enter the Qty & save it.Credit memo request will generate.

--If you want to release the credit memo.

--Go to VA02 & enter the Credit Memo order no & remove the billing block in header & save it.

--Go to VF01 & raise the Credit Invoice to the customer.

--Make sure you have to maintain copy controls in VTAF (Invoice (F2) to Credit Memo document (CR ) & in VTFA ( CR -Credit Memo document to Billing type - G2 )

Let me know if your problem is solved

Regards

Pradeep

-