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How to restore a deleted file?


I have seen a lot here about how to find checked in original files in KPRO (Content Server) and using LOIO_ID and PHIO_ID.

We need to know if it is possible to restore a file from content server if we have deleted it from the DIR.

I can see that the LOIO_ID is still in the change documents for the DIR after deletion, while the PHIO_ID is not in the change documents any more.

As I understand it, the files are not deleted from our content server when we delete the file from the DIR. But of course the connection is lost.

But as I can see we still have the LOIO_ID.

Any way of finding the link from the LOIO_ID to the physical file in the content server?

So that we can restore it back to the DIR it was deleted by mistake.

Best regards

Tom Saga


Hi Tom,

When you delete the original linked to DIR. The corresponding PHIO id also gets deleted along with the file in content server.

Unfortunately, once the file is deleted from the original there is no way to retrieve the file.

It will be good practice to restrict the users from originals deletion.



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