on 11-17-2011 1:15 PM
Hi All,
I am trying to create a New issue in Solar02 Tcode. But it is taking too much of time to open that create issue screen. Is this an Memory related issue or Configuration Issue?. Could you suggest me regarding this issue?
Thanks & Regards,
Krishnan Kumar.K
Hi Krishnan,
When you create a message or issue in solar transactions it will call the service desk screen to perform the action and afterwards it'll assign it to the project. So based on what you described, as the screen is taking too much time to come, this indicates the problem is related to your service desk area. I suggest you to take a look on your service desk configuration, and see if everything is ok in there.
Kind regards, Fabricius
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