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SRM7.0 Unable to take action in the shopping cart screen

Former Member
0 Kudos

Hi Experts,

We are implementing SRM7.0 With enhancement package 1.

We have done configurations in SRM system and portal side.

we have the following issues in the implementation project.

1) When we click on the shop link, the shopping cart screen is opening and we are not able to take any action on that screen.Even buttons are also not working.

2) In the POWL screen, we are getting the warning message like below.

"Problems with this web page might prevent it from being displyed properly or functioning properly.

Line:39

Char: 9567

Error: Access is denied

Code: 0

URL:https://portalserver:8300/sap/bc/webdynpro/sapsrm/wda_I_fpm_ovp/;sap-ext-sid-xnqZsj60VBZ_yuvsxv78IA--2SA7"

This is happening when click on any button in the POWL.

3) We are not able to see the more field help optionin the right click of the mouse button.

Please suggest us to proceed further on this issues.

Thanks & Regards,

Prashanth P.

Accepted Solutions (0)

Answers (1)

Answers (1)

jason_boggans
Active Contributor
0 Kudos

Hi,

I suggest firstly you wnsure that the user role is correct and assigned in both the SRM and Portal systems, next, check this in a different browser if possible because it may well be some IE security settings which are causing the problem.

Regards,

jason