Smartform Comes as Blank Page in mail when run through Chinese Login

[former_member417922]

Dear Experts,

My smartform contains both english as well as chinese words.

I am mailing the smartform to users(by using Smartform out and control options).

By default The smartform is sent as a PDF attachment in the mail.

This works absolutley fine when I login EN and excute the driver program.

But if I login in ZH and run the driver program I am getting blank pages in PDF in the mail. But the same if I check in sost tcode it is fine.

Could you Please help me on this..?

Thanks a lot in advance,

Regards,

Sai.

[aidan_black · Accepted solution]

Hello sai,

Do you have Chinse device type like CNSAPWIN orunicode device type like SWINCF or PDFUC defined for langauge ZH in transactions SCOT -> Settings > Device types for Fronmat Conversion?

Also does your Adobe Reader have Chinese language packs installed?

Regards,

Aidan

[former_member417922 · Accepted solution]

Dear Aidan,

Thank you so much..

I have installed Chinese language pack in Adobe PDF. and it is working wonders.