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Reg: After hardware migration j2ee status info unavilable

Former Member
0 Kudos

Dear Experts,

Recently we did the hardware migration in our CRM system , Now the ABAP instance its working fine, we are not able to start the java instance in the SAP MMC we are getting the message like j2ee status info unavailable , please look into the bellow trace file .

Regards,

Kishore

on Nov 14 08:50:43 2011

***LOG Q0I=> NiIRead: recv (10054: WSAECONNRESET: Connection reset by peer) [nixxi.cpp 4361]

      • ERROR => NiIRead: SiRecv failed for hdl 6 / sock 1188

(SI_ECONN_BROKEN/10054; I4; ST; 127.0.0.1:4529) [nixxi.cpp 4361]

DpJ2eeMsgProcess: j2ee state = CONNECTED (NIECONN_BROKEN)

DpIJ2eeShutdown: send SIGINT to SAP J2EE startup framework (pid=6960)

      • ERROR => DpProcKill: kill failed [dpntdisp.c 371]

DpIJ2eeShutdown: j2ee state = SHUTDOWN

Mon Nov 14 08:51:01 2011

DpEnvCheckJ2ee: switch off j2ee start flag

Mon Nov 14 09:44:03 2011

***LOG Q0I=> NiIRead: recv (10054: WSAECONNRESET: Connection reset by peer) [nixxi.cpp 4361]

      • ERROR => NiIRead: SiRecv failed for hdl 6 / sock 1288

(SI_ECONN_BROKEN/10054; I4; ST; 10.100.2.93:49681) [nixxi.cpp 4361]

Network error of client T17, NiBufReceive (-6: NIECONN_BROKEN), dp_tm_status=3

***LOG Q04=> DpRTmPrep, NiBufReceive (29 LIS 17 RIYLTP318 ) [dpxxdisp.c 11509]

RM-T17, U29, 300 LIS, RIYLTP318, 09:23:52, M0, W0, , 2/0

Accepted Solutions (0)

Answers (15)

Answers (15)

markus_doehr2
Active Contributor
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> Recently we did the hardware migration in our CRM system , Now the ABAP instance its working fine, we are not able to start the java instance in the SAP MMC we are getting the message like j2ee status info unavailable , please look into the bellow trace file .

How did you do that "migration"?

Do you still use the same hostname/database name?

Since you use a very old JDK (1.4.2_13) I suggest you upgrade that once the upgrade is finished to an actual version, a lot of errors were fixed in new patches.

Markus

blanca_serrano
Advisor
Advisor
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Hello,

Please, see note 966752.

Regards,

Blanca

Former Member
0 Kudos

Dear Balnca,

In the instance properties i am getting bellow id how to change the id .But the instance id is ( dispatcher ID 9178700 and the service id (9178750)

Regards,

Jak

Former Member
0 Kudos

Dear Balnca,

In the instance properties i am getting bellow id how to change the id .

ID4851300.ClassPath=./bin/boot/boot.jar:./bin/system/bytecode.jar:.

ID4851300.Debuggable=no

ID4851300.JLaunchParameters=

ID4851300.JavaParameters=-XX:NewSize=57M -XX:MaxNewSize=57M -Xms170M -XX:+DisableExplicitGC -verbose:gc -Xloggc:GC.log -Djava.security.policy=.\java.policy -Djava.security.egd=file:/dev/urandom -Djco.jarm=1

ID4851300.JavaPath=C:/j2sdk1.4.2_13-x64

ID4851300.LogName=dispatcher

ID4851300.MainClass=com.sap.engine.boot.Start

ID4851300.MaxHeapSize=170

ID4851300.Name=dispatcher

ID4851300.Parameters=

ID4851300.RootPath=E:/usr/sap/CR7/DVEBMGS00/j2ee/cluster/dispatcher

ID4851300.Type=dispatcher

ID4851350.ClassPath=./bin/boot/boot.jar:./bin/boot/jaas.jar:./bin/system/bytecode.jar:.

ID4851350.DebugMode=no

ID4851350.DebugPort=50021

ID4851350.Debuggable=no

ID4851350.JLaunchParameters=

ID4851350.JavaParameters=-Djco.jarm=1 -XX:MaxPermSize=256M -XX:PermSize=256M -Xms1024M -XX:NewSize=171M -XX:MaxNewSize=171M -XX:DisableExplicitGC -verbose:gc -Xloggc:GC.log -XX:PrintGCDetails -XX:+PrintGCTimeStamps -Djava.awt.headless=true -Dsun.io.useCanonCaches=false -XX:SoftRefLRUPolicyMSPerMB=1 -XX:SurvivorRatio=2 -XX:TargetSurvivorRatio=90 -Djava.security.policy=./java.policy -Djava.security.egd=file:/dev/urandom -Dorg.omg.CORBA.ORBClass=com.sap.engine.system.ORBProxy -Dorg.omg.CORBA.ORBSingletonClass=com.sap.engine.system.ORBSingletonProxy -Djavax.rmi.CORBA.PortableRemoteObjectClass=com.sap.engine.system.PortableRemoteObjectProxy

ID4851350.JavaPath=C:/j2sdk1.4.2_13-x64

ID4851350.LogName=server0

ID4851350.MainClass=com.sap.engine.boot.Start

ID4851350.MaxHeapSize=1024

ID4851350.Name=server0

ID4851350.Parameters=

ID4851350.RootPath=E:/usr/sap/CR7/DVEBMGS00/j2ee/cluster/server0

ID4851350.Type=server

bootstrap.ClassPath=./bootstrap/launcher.jar

bootstrap.JavaParameters=-Djco.jarm=1

bootstrap.JavaPath=C:/j2sdk1.4.2_13-x64

bootstrap.MainClass=com.sap.engine.offline.OfflineToolStart

bootstrap.MaxHeapSize=256

bootstrap.Name=bootstrap

bootstrap.Parameters=com.sap.engine.bootstrap.Bootstrap ./bootstrap ID0048513

bootstrap.RootPath=E:/usr/sap/CR7/DVEBMGS00/j2ee/cluster

bootstrap.Type=bootstrap

bootstrap_ID4851300.ClassPath=./bootstrap/launcher.jar

bootstrap_ID4851300.JLaunchParameters=

bootstrap_ID4851300.JavaParameters=-Djco.jarm=1

bootstrap_ID4851300.JavaPath=C:/j2sdk1.4.2_13-x64

bootstrap_ID4851300.MainClass=com.sap.engine.offline.OfflineToolStart

bootstrap_ID4851300.MaxHeapSize=256

bootstrap_ID4851300.Name=dispatcher bootstrap

bootstrap_ID4851300.Parameters=com.sap.engine.bootstrap.Bootstrap ./bootstrap ID004851300

bootstrap_ID4851300.RootPath=E:/usr/sap/CR7/DVEBMGS00/j2ee/cluster

bootstrap_ID4851300.Type=bootstrap

bootstrap_ID4851350.ClassPath=./bootstrap/launcher.jar

bootstrap_ID4851350.JLaunchParameters=

bootstrap_ID4851350.JavaParameters=-Djco.jarm=1

bootstrap_ID4851350.JavaPath=C:/j2sdk1.4.2_13-x64

bootstrap_ID4851350.MainClass=com.sap.engine.offline.OfflineToolStart

bootstrap_ID4851350.MaxHeapSize=256

bootstrap_ID4851350.Name=server0 bootstrap

bootstrap_ID4851350.Parameters=com.sap.engine.bootstrap.Bootstrap ./bootstrap ID004851350

bootstrap_ID4851350.RootPath=E:/usr/sap/CR7/DVEBMGS00/j2ee/cluster

bootstrap_ID4851350.Type=bootstrap

instance.box.number=CR7DVEBMGS00rhodev01

instance.en.host=rhodev01

instance.en.port=3201

instance.enabled=yes

instance.install.dir=E:/usr/sap/CR7/DVEBMGS00/j2ee

instance.ms.host=rhodev01

instance.ms.port=3901

instance.osLibsPath=E:/usr/sap/CR7/DVEBMGS00/j2ee/os_libs

instance.runAction=NONE

instance.runMode=NORMAL

instance.system.id=0

Former Member
0 Kudos

Dear Balnca,

Thanks Lot , after changing the config tool settings in log bootstrap i am getting bellow error , Kindly help me on this.

com.sap.engine.frame.core.configuration.ConfigurationException: Error while connecting to DB.

at com.sap.engine.core.configuration.impl.persistence.rdbms.DBConnectionPool.createConnection(DBConnectionPool.java:360)

at com.sap.engine.core.configuration.impl.persistence.rdbms.DBConnectionPool.<init>(DBConnectionPool.java:125)

at com.sap.engine.core.configuration.impl.persistence.rdbms.PersistenceHandler.<init>(PersistenceHandler.java:38)

at com.sap.engine.core.configuration.impl.cache.ConfigurationCache.<init>(ConfigurationCache.java:149)

at com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.init(ConfigurationManagerBootstrapImpl.java:236)

at com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.<init>(ConfigurationManagerBootstrapImpl.java:49)

at com.sap.engine.bootstrap.Synchronizer.<init>(Synchronizer.java:60)

at com.sap.engine.bootstrap.Bootstrap.initDatabaseConnection(Bootstrap.java:419)

at com.sap.engine.bootstrap.Bootstrap.<init>(Bootstrap.java:144)

at com.sap.engine.bootstrap.Bootstrap.main(Bootstrap.java:814)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:324)

at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:81)

Caused by: com.microsoft.sqlserver.jdbc.SQLServerException: Cannot open database "CR7" requested by the login. The login failed.

at com.microsoft.sqlserver.jdbc.SQLServerException.makeFromDatabaseError(Unknown Source)

sunny_pahuja2
Active Contributor
0 Kudos

Hi,

Please make sure that credentials of users in Secure store should be correct in order to connect to DB.

Thanks

Sunny

0 Kudos

Check database connectivity settings in config tool as per:

http://help.sap.com/saphelp_nw70/helpdata/en/ec/9432d189c445cdacdc7e520981b4b6/content.htm

To make sure the db user credential is correct, re-enter it and save. Restart the J2EE engine.

Kind regards,

Ved

blanca_serrano
Advisor
Advisor
0 Kudos

Hello Rkishorejak,

Thank you, we finally know what is causing the error, an invalid dialog instance name:

com.sap.engine.bootstrap.SynchronizationException: No such Dialog Instance (ID4851300) in the database! Check database consistency or local Bootstrap properties!

This error means tha ttere is some J2EE data in the DB but under a different ID. Not with this ID4851300.

So, please, check the IDs of the system, check the instance.properties file and configuration in configtool and verify that the IDs are correct.

After the migration there are some configuration steps that have to be done, for example, as note 1120872:

After the target system installation proceed as follows:

1. Start the GUI ConfigTool

2. Select File -> Configuration Editor

3. Switch to edit mode

4. Open Configurations -> cluster_data ->

Propertysheet

instance.properties.IDXXXXX and edit the following properties:

o instance.en.host (new value SCS host)

o instance.en.port (new value enqueue server port, default value

is 32<SCS instance number>

o instance.system.id (new value CI instance number)

If those steps are not done the ID instance mismatch error is produced.

Therefore, you have to be sure all configuration steps after installation are done properly.

Please, check the above and let me know the results.

Regards,

Blanca

Former Member
0 Kudos

Dear Balnca,

Jvm_bootstrap log but in this i am not able to find any error:

-


==[ Caused by: ]==----


com.sap.engine.bootstrap.SynchronizationException: No such Dialog Instance (ID4851300) in the database! Check database consistency or local Bootstrap properties!

at com.sap.engine.bootstrap.Synchronizer.getElementType(Synchronizer.java:75)

at com.sap.engine.bootstrap.Bootstrap.initDatabaseConnection(Bootstrap.java:420)

at com.sap.engine.bootstrap.Bootstrap.<init>(Bootstrap.java:144)

at com.sap.engine.bootstrap.Bootstrap.main(Bootstrap.java:814)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:324)

at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:81)

Std_bootstrap log

-


stdout/stderr redirect

-


system nr. : 00

started at : Tue Nov 15 16:46:17 2011

CompilerOracle: exclude com/sapportals/portal/pb/layout/taglib/ContainerTag addIviewResources

CompilerOracle: exclude com/sap/engine/services/keystore/impl/security/CodeBasedSecurityConnector getApplicationDomain

CompilerOracle: exclude com/sap/engine/services/rmi_p4/P4StubSkeletonGenerator generateStub

CompilerOracle: exclude com/sapportals/portal/prt/util/StringUtils escapeToJS

CompilerOracle: exclude com/sapportals/portal/prt/core/broker/PortalServiceItem startServices

CompilerOracle: exclude com/sap/engine/services/webservices/server/deploy/WSConfigurationHandler downloadFile

CompilerOracle: exclude com/sapportals/portal/prt/jndisupport/util/AbstractHierarchicalContext lookup

CompilerOracle: exclude com/sapportals/portal/navigation/cache/CacheNavigationNode getAttributeValue

CompilerOracle: exclude com/sapportals/portal/navigation/TopLevelNavigationiView PrintNode

CompilerOracle: exclude com/sapportals/wcm/service/ice/wcm/ICEPropertiesCoder encode

CompilerOracle: exclude com/sap/lcr/pers/delta/importing/ObjectLoader loadObjects

CompilerOracle: exclude com/sap/engine/services/webservices/jaxrpc/encoding/InstanceBuilder readElement

CompilerOracle: exclude com/sap/engine/services/webservices/jaxrpc/encoding/InstanceBuilder readSequence

CompilerOracle: exclude com/sap/engine/services/webservices/jaxrpc/encoding/TypeMappingImpl initializeRelations

CompilerOracle: exclude com/sap/engine/services/webservices/jaxrpc/encoding/GeneratedComplexType _loadInto

sunny_pahuja2
Active Contributor
0 Kudos

Hi,

>

> -


==[ Caused by: ]==----


> com.sap.engine.bootstrap.SynchronizationException: No such Dialog Instance (ID4851300) in the database! Check database consistency or local Bootstrap properties!

> at com.sap.engine.bootstrap.Synchronizer.getElementType(Synchronizer.java:75)

> at com.sap.engine.bootstrap.Bootstrap.initDatabaseConnection(Bootstrap.java:420)

> at com.sap.engine.bootstrap.Bootstrap.<init>(Bootstrap.java:144)

This is the error. Looks like problem is related to instance ID. How you did the migration (system copy or export/import)? Check instance profile and config tool whether instance ID is same at both places.

Thanks

Sunny

blanca_serrano
Advisor
Advisor
0 Kudos

Hello,

Please, open std_bootstrap and jvm_bootstrap, you should see more details about the error. Please, copy and paste the content of std_bootstrap.

Thanks and regards,

Blanca

Former Member
0 Kudos

Dear Balnca,

Kindly look in to the dev_bootstrap log error also i had looked this note but its saying like we need to go for sap support

[Thr 6404] Mon Nov 14 08:50:43 2011

[Thr 6404] JLaunchIExitJava: exit hook is called (rc = 66)

[Thr 6404] **********************************************************************

      • ERROR => The Java VM terminated with a non-zero exit code.

      • Please see SAP Note 943602 , section 'J2EE Engine exit codes'

      • for additional information and trouble shooting.

**********************************************************************

[Thr 6404] JLaunchCloseProgram: good bye (exitcode = 66)

Former Member
0 Kudos

Dear Balnca,

Kindly look in to the dev_bootstrap log error

[Thr 6404] Mon Nov 14 08:50:43 2011

[Thr 6404] JLaunchIExitJava: exit hook is called (rc = 66)

[Thr 6404] **********************************************************************

      • ERROR => The Java VM terminated with a non-zero exit code.

      • Please see SAP Note 943602 , section 'J2EE Engine exit codes'

      • for additional information and trouble shooting.

**********************************************************************

[Thr 6404] JLaunchCloseProgram: good bye (exitcode = 66)

blanca_serrano
Advisor
Advisor
0 Kudos

Hello,

Thank you for the logs. Then, we can see that the startup process fails in the bootstrap phase:

Thr 6544 *** ERROR => invalid return code of process bootstrap (exitcode = 66) http://jstartxx.c 1642

Thr 6544 JControlExecuteBootstrap: error executing bootstrap node bootstrap (rc = 66)

Please, look now in bootstrap logs:

jvm_bootstrap

std_bootstrap

dev_bootstrap

Regards,

Blanca

Former Member
0 Kudos

Dear Balnca

In Dev_jcontrol file i am getting bellow error ,kindly help me on this

-> exe path = PATH=C:\j2sdk1.4.2_13-x64\bin;E:\usr\sap\CR7\DVEBMGS00\j2ee\os_libs;C:\Program Files (x86)\EMC\PowerPath\;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files (x86)\EMC\Navisphere CLI;C:\Program Files (x86)\Windows Imaging\;C:\Program Files\Microsoft SQL Server\90\Tools\binn\;C:\Program Files (x86)\Microsoft SQL Server\90\Tools\binn\;C:\Program Files (x86)\Microsoft SQL Server\90\DTS\Binn\;C:\Program Files (x86)\Microsoft SQL Server\90\Tools\Binn\VSShell\Common7\IDE\;C:\Program Files\Microsoft SQL Server\90\DTS\Binn\;C:\usr\sap\CR7\SYS\exe\uc\NTAMD64;E:\usr\sap\CR7\SYS\exe\uc\NTAMD64

**********************************************************************

[Thr 6544] Mon Nov 14 08:50:43 2011

[Thr 6544] *** ERROR => invalid return code of process [bootstrap] (exitcode = 66) [jstartxx.c 1642]

[Thr 6544] JControlExecuteBootstrap: error executing bootstrap node [bootstrap] (rc = 66)

[Thr 6544] JControlCloseProgram: started (exitcode = 66)

[Thr 6544] JControlCloseProgram: good bye... (exitcode = 66)

blanca_serrano
Advisor
Advisor
0 Kudos

Hello,

Wha is the java system version (6.40, 7.0, 7.10, 7.20)? Iti s the first time I see the std_start trace... Is it in the java instance WORK directory?

Can you please check if there is an error in any of the following logs of WORK directory?

dev_jstart (if it is a version 7.1 or higuer)

dev_jcontrol (if it is a version lower than 7.1)

std_server

std_dispatcher

std_bootstrap

Regards,

Blanca

Former Member
0 Kudos

Dear Balcna,

Thanks for the reply , Kindly find the std_start log file .

com.sap.portal.prt.sapj2ee.error [SAPEngine_System_Thread[impl:5]_79] Fatal: Exception while starting: sap.com/com.sap.portal.ivs.iviewservice

Nov 2, 2011 10:31:42 AM com.sap.portal.prt.sapj2ee.error [SAPEngine_System_Thread[impl:5]_79] Fatal: Exception while starting: sap.com/com.sap.netweaver.bc.util

Nov 2, 2011 10:31:42 AM com.sap.portal.prt.sapj2ee.error [SAPEngine_System_Thread[impl:5]_79] Fatal: Exception while starting: sap.com/com.sap.portal.ivs.api_portalpcm

Nov 2, 2011 10:31:42 AM com.sap.portal.prt.sapj2ee.error [SAPEngine_System_Thread[impl:5]_79] Fatal: Exception while starting: sap.com/com.sap.portal.pcd.glservice

Nov 2, 2011 10:31:42 AM com.sap.portal.prt.sapj2ee.error [SAPEngine_System_Thread[impl:5]_79] Fatal: Exception while starting: sap.com/com.sap.portal.pcm.admin.apiservice

Nov 2, 2011 10:31:42 AM com.sap.portal.prt.sapj2ee.error [SAPEngine_System_Thread[impl:5]_79] Fatal: Exception while starting: sap.com/com.sap.portal.runtime.config

Nov 2, 2011 10:31:42 AM com.sap.portal.prt.sapj2ee.error [SAPEngine_System_Thread[impl:5]_79] Fatal: Exception while starting: sap.com/com.sap.portal.usermanagement

Nov 2, 2011 10:31:42 AM com.sap.portal.prt.sapj2ee.error [SAPEngine_System_Thread[impl:5]_79] Fatal: Exception while starting: sap.com/com.sap.portal.ivs.api_landscape

81.734: [ParNew 164711K->84047K(1007616K), 0.0214675 secs]

Nov 2, 2011 10:31:45 AM com.sap.portal.prt.sapj2ee.error [SAPEngine_System_Thread[impl:5]_79] Fatal: Exception while starting: sap.com/com.sap.portal.pcd.glservice

Nov 2, 2011 10:31:45 AM com.sap.portal.prt.sapj2ee.error [SAPEngine_System_Thread[impl:5]_79] Fatal: Exception while starting: sap.com/com.sap.portal.contentmigration.contentmigrationservice

Nov 2, 2011 10:31:45 AM com.sap.portal.prt.sapj2ee.error [SAPEngine_System_Thread[impl:5]_79] Fatal: Exception while starting: sap.com/com.sap.portal.httpconnectivity.urlfetcherservice

Nov 2, 2011 10:31:45 AM com.sap.portal.prt.sapj2ee.error [SAPEngine_System_Thread[impl:5]_79] Fatal: Exception while starting: sap.com/com.sap.portal.ivs.connectorservice

Nov 2, 2011 10:31:45 AM com.sap.portal.prt.sapj2ee.error [SAPEngine_System_Thread[impl:5]_79] Fatal: Exception while starting: sap.com/com.sap.portal.runtime.application.jcoclient

Nov 2, 2011 10:31:45 AM com.sap.portal.prt.sapj2ee.error [SAPEngine_System_Thread[impl:5]_79] Fatal: Exception while starting: sap.com/com.sap.portal.ivs.systemlandscapeservice

Nov 2, 2011 10:31:45 AM com.sap.portal.prt.sapj2ee.error [SAPEngine_System_Thread[impl:5]_79] Fatal: Exception while starting: sap.com/com.sap.portal.ivs.iviewservice

Nov 2, 2011 10:31:45 AM com.sap.portal.prt.sapj2ee.error [SAPEngine_System_Thread[impl:5]_79] Fatal: Exception while starting: sap.com/com.sap.portal.themes.designservice

blanca_serrano
Advisor
Advisor
0 Kudos

Hello Rkishorejak,

In order to know the reason why Java instance is not able to start, please, go to the Work directory, then open the following logs: dev_jcomtrol, std_disptacher, std_server, std_bootstrap, in one of them must be an error message, please, tell me what do you see.

Regards,

Blanca