cancel
Showing results for 
Search instead for 
Did you mean: 

Change in Sales Order/Service Order is updating customer master data

Former Member
0 Kudos

Hello Experts,

Here is the change happening in CUSTOMER MASTER RECORD for very few number of cases. This we are not able to replicate, since not able to find out, in which cases it is happening.

Scenario:

When the user tries to change address in customer screen (For eg., NAME2,NAME3 ,NAME4 etc.) of change transactions (VA02 OR IW32), the same change is being reflected or updated in the customer master record.

Note : We tried again doing the change(For the already changed order) in change transactions (VA02 OR IW32) and found that the change was not updating customer master, this time.

Hence, not able to replicate. Kindly suggest.

Resolvable suggestion would be highly appreciable.

Regards

Mahesh

Accepted Solutions (1)

Accepted Solutions (1)

Shiva_Ram
Active Contributor
0 Kudos

I never heard of this before. Per standard, only when customer master address is changed (master data), the changes will reflect in the documents (transactional data). Your scenario reflects the other way round. Hence you may need to debug the program SAPMV45A and see any enhancement is causing this.

Regards,

Answers (0)