on 11-10-2011 2:01 PM
Hi Gurus
Is it possible to populate Sold-to-Party and Requestor automatically in the Support notification in Solman? We have same username in Soution Manager and other satellite systems. The corresponding BP's are also there in the solution Manager system.
We have only one Sold-To-Party and that needs to be populated automatically whenever a user create a messages. Also the requestor BP also needs to be populated automatically.
Our Solution manager system is Solman 7.0 EHP1 SPS25.
Thanks
Rajat Sarkar
Hi,
Yes, it is possible. You need to define Sold to Party for your IBase in IB52 and you need to define BP for all users in solution manager system. Please make sure that in BP for each user, corresponding system field should be populated so that requester field in Support desk message will be automatically populated.
Thanks
Sunny
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