Customer is not debited during Service charge settlement

[sivaprasad_r]

Hi Experts / Gurus,

1) I made the settings for the Service charge settlements

2) Posted an invoice to the settlement unit

3) Settled the settlement unit with RESCBC

After settling, i have noticed that the Debit customer entry credit expenses clearing account is not posted.

Only the transfer entry ( Debit Rental object and credit Settlement unit is posted)

What config i am missing.. please guide me.

Njoy

Siva

[Former Member · Accepted solution]

Hi,

have you specified in the contract that the tenant participates in the SCS?

regards

stefaan

[Former Member]

Settlement, if the contract allows it using the "Final Settlement" or "Advanced Payment" setting under the Settlement Participation tab, should debit the customer and credit the recovery/revenue account.

This is done through the reference flow types 110 (Settlement) and 120 (Credit Settlement) which must configured to debit the customer account and credit a revenue account.

It sounds like this transaction is debiting a GL account and not the customer account?

Joe