Get agents gives "unauthorized error" in system prep

[Former Member]

In solman 7.1 in system prep, in connect diagnostics agents, when I do a "get agents" I get the following error?

SOAP:1,007 SRT: Unsupported xstream found: ("HTTP Code 401 : Unauthorized")

Web service invocation problem on host wsapsmdev01.idacorp.local and port 8001 protocol : http logical port name : LP_WS_SMDAGENT_MONITORING

What user is being used to get the agents? SLDAPIUSER?

Any help is greatly appreciated.

Thanks,

Daniel

[Former Member]

Hi

I had similar problem in 7.1 sp4

i deleted users SM_INTERN_WS and SM_EXTERN_WS and deleted all logical ports using systempreparation step 1& 5 and reran both the steps and it worked...

immediately in the next step i could see diagnostic agent(SMD) connected.

I hope this will help.

Regards

Ravi

[Former Member]

check if the user password is set correct or id the user is locked.

[Former Member]

Hi,

Which user should I check ?

regards.

[Former Member]

slddsuser

[Former Member]

Also check roles assigned to SLDDSUSER

check whether roles SAP_SLD_GUEST & SAP_J2EE_ADMIN are attached.

attach sap_all profile

when u connect the agent it takes time, about 30 minutes

[Former Member]

thanks for your help but it's still the same result.

i found note 1663549 which ask to modify UME configuration to use ABAP productive client of solman.In my cas, i use client 001 as in a default installation.

Do you think it could be possible ?

If yes, do you know how i can export all user from client 001 to my production client ?

thanks a lot

[Former Member]

check user details in your defalut client

that should work

[Former Member]

Also check this link

http://help.sap.com/saphelp_nw70ehp1/helpdata/en/43/03e11edc6a6e99e10000000a11466f/frameset.htm

and

SAP note 1630984

but I would still think just use default client or create user manually and check

[Former Member]

Hi,

Thanks a lot : you have solved the issue.

The SAP client for UME must be productive client and not 001.

Thanks a lot.

[former_member421651]

Hi Daniel,

so what's up with the issue, have you found the solution?

I faced exactly the same, but still got no idea. Any news on how to resolve this?

Thanks in advance!

Arkady Berezkin.

[Former Member]

Hi Daniel,

I also faced the same problem.

Can you help us on how to resolve it ?

regards.

[Former Member]

Hi Daniel,

Check your SLD configuration first. Solution manager will only get agents if solution manager is successfully connected with the SLD.

Regards

Rajan Arora