Enable/Debug archive link connection

[benoit-schmid]

Hello,

We have a user that uses the Java Gui 7.20 on a Mac.

Since one week, he has problems to access pdf archivelink files stored on an http content server.

My other users have no problem to connect the CS.

Therefore it is a bad config on the Mac GUI.

From what I see, the Sap content server files with extension dll or DLL.

1. What should I configure on the GUI to tell it to use firefox for archivelinks?

2. What should I configure on the GUI to tell it to use acrobat reader for archivelinks?

3. Which trace files could I look to get the GUI errors?

4. Which config can I use to increase the level of logging for the http content server access?

Thanks in advance for your help.

[benoit-schmid]

Good morning,

I have investigated deeper the problem.

It seems to be related to a single transaction.

It generates a dump in the R3 system:

The current application program detected a situation which really

should not occur. Therefore, a termination with a short dump was

triggered on purpose by the key word MESSAGE (type X).

Technical information about the message:

Message class....... "CNDP"

Number.............. 006

Variable 1.......... " "

Variable 2.......... " "

Variable 3.......... " "

Variable 4.......... " "

...

"MESSAGE_TYPE_X" " "

"SAPLOLEA" or "LOLEAU02"

"AC_SYSTEM_FLUSH"

Would you have idea why I could have this problem?

Thanks in advance for your help.

[jude_bradley]

Hello Benoît

This type of error (CNDP/006) is a control error.

An automation trace will give more information about this error.

Refer to the note below to create an automation trace

[jude_bradley]

Can you also enter the transction code in question into SE93,and ensure that the transction code is supported

in this transaction?

To activate a JavaGui Automation trace,please follow the note

The most common traces for SAP GUI for Java

[http://service.sap.com/sap/support/notes/683960]

[benoit-schmid]

Hello Jude,

I have a trace but it is 440 kB.

What should I look for, in it?

The only error I get is:

10.11. 14:34:29.129 TRC: Trace stream instance = com.sap.platin.trace.GuiTraceSt

ream@59a0d62f

10.11. 14:34:29.129 TRC: System error stream = java.io.PrintStream@4e4dd5a1

10.11. 14:34:29.129 TRC: Open trace files:

10.11. 14:34:29.129 TRC: /tmp/trace.txt

10.11. 14:34:29.129 TRC: Active trace keys: TRC:CON:SES:CALL:EVENT

10.11. 14:34:32.272 TRC: Active trace keys: TRC:CON:SES:CALL:EVENT

10.11. 14:34:58.263 EVENT: GuiSession.guiEventOccurred(): processActionEvent class com.sap.platin.r3.api.event.GuiVKeyAction

10.11. 14:34:58.265 SES: GuiAutomationProcessor: sending event list to server for modus 0

10.11. 14:34:58.266 EVENT: Event 0: GuiTextFieldChange(#297#, fbl1n);

10.11. 14:34:58.266 EVENT: Event 1: GuiCurrentFocus(#408#);

10.11. 14:34:58.266 EVENT: Event 2: GuiXMLChange(#289#, <?xml version="1.0" encoding="sap*"?>

10.11. 14:34:58.266 EVENT: <DATAMANAGER>

10.11. 14:34:58.266 EVENT: <CONTROLS>

10.11. 14:34:58.266 EVENT: <CONTROL SHELLID="119">

10.11. 14:34:58.266 EVENT: <GENERIC FVRIDS="0" FVCID="2" FVRID="0"/>

10.11. 14:34:58.266 EVENT: </CONTROL>

10.11. 14:34:58.266 EVENT: </CONTROLS>

10.11. 14:34:58.266 EVENT: </DATAMANAGER>

10.11. 14:34:58.266 EVENT: );

Does it help?

Thanks in advance for your answer.