Wrong vendor selection while shopping from vendors catalog

[Former Member]

Hi,

Shopping cart has been created visiting vendors catalog but system created shopping cart on wrong vendor. This issue is not frequent but need to analysis/fix.

For example, selected the items in Dell catalog but in shopping cart the vendor is CDW.

Will appreciate your help if any one have faced such issue. We are on SRM 7.0.

Thanks

Jayashree.

[jason_boggans]

Hi Jayashree,

I believe we are already dealing with this in a Customer message? If so, then please check your SMP Inbox as I have replied to you.

Regards,

Jason

[Former Member]

Hello,

     We are also on SRM 7.0 and are experiencing the same issue.   What should we look into?   What could be the cause?    We have the catalog web service configured with the correct vendor code and we don't have a porg specified.    It was working until a couple of days ago.   Our POs are being sent to the wrong vendor.  

Thank you for your answer

Judy

[Former Member]

Hi Jayashree,

Please check the supplier number under : Strategic Purchasing --> Business partner in purchaser log in for which you want to create the SC from catalog and assign that number of supplier to catalog item in data manager.

this will solve your issue.

Thanks

Ravi

[Former Member]

Jayashree,

Out of the box, SRM uses BP number on catalog definition or Supplier number passed on OCI parameter for determining vendor id. Check if the catalog is defined with correct number. Also check iif you have BBP_CATALOG_TRANSFER BADI implemented. Check if it has any errors that is overwriting Supplier code.

SG

[Former Member]

Thanks for the reply..!

Catalog is defined with correct number. And also we are not implemented the BBP_CATALOG_TRANSFER BADI.

[Former Member]

Jayashree,

Did you check the business partner number under SPROMaster DataDefine Ext Web services as suggested by SG? Also have you maintained Purch Org in this same screen? If so, pl remove it and try once again. You could be having 2 vendors with the same BP number also.

Regards,

Nikhil