GRC 10 Work Inbox Notification or Universal Work List instead of SMTP

[Former Member]

Hi,

I wanted to check with you all if there is a possibility to get SAP internal Work Inbox or UWL notification instead of outlook/SMTP notification.

The scenarios this will be required for us are

1. User ID details communication at the end of the request.

2. Notification if access is approved/ rejected.

3. Notification for Firefighter approved or rejected.

4. BRM role approval notification

Kindly let me know if we can pull the notification from Outlook/SMTP to internal SAP Mailbox.

Regards,

Prasad Chaudhari

[former_member771067]

Hi Prasad,

The for the work items(scenarios)mentioned by you, You'll get the notification in your SAP GRC Work Inbox.

Thanks,

Guru

[Former Member]

Hi Guru,

If I am not wrong the items mentioned send notification to outlook/smtp and not work inbox. The work inbox will get request for approval and uar/sod review.

Are you talking of some parameter/settings to change this behaviour?

Thanks,

Prasad Chaudhari

[simon_persin4]

Prasad,

You are correct that the default would be to send those types of notifications to the INT source. If you wish to change it, you should be able to by customising the notification rules and amending the SAPConnect configuration in SCOT for the outgoing communication types.

Simon

[Former Member]

Hi Simon,

Are you aware of any source of detailed documentation for same?

Regards,

Prasad