The costs in the Travel expenses approval = actual costs + estimation costs

[Former Member]

For travel expense trip, when system sends email notification to approver, the sum up of the expenses (transport, lodge, meal..) include both estimated expense and real expense together.

How can I display estimated expenses in travel request approval mail, and display ONLY real expenses in travel expense and general expense email notification to approver?

Thanks in advance,

Soumaya

Edited by: Soumaya ABIDI on Nov 1, 2011 4:00 PM

[Former Member]

Solved

[Former Member]

I presume that the mail is getting generated via workflow mail step. Are you using a standard workflow or a customized workflow? In case if you are using the standard one the you might have to copy that, create a customized workflow and then do the necessary coding for this mail step, so that estimated costs appear separately

[Former Member]

Hi,

Thanks for your reply.

Could you please guide me on how to create a customized workflow?

Thanks in advance for your help,

Soumaya

[Former Member]

Well that is entirely technical, in which I do not have much idea. May be other experts here can help you out

[Former Member]

OK.

Thanks anyway.