Invoice correction for debit & credit

[Former Member]

Dear Experts,

I am doing debit correction with refernece to F2, this is working fine.

But customer has already raised credit correction with reference to F2 & account postings gone wrong it is showing debit to company & credit to customer. To correct this credit note customer want to raise debit notes with reference to G2.

So I am trying to do copy control with reference to G2 system is not allowing to do it is giving error

An invoice correction request must be created with ref. to an invoice.

Could any one guide me to resolve this issue? or how can we handle both credit & debit under invoice correction?

Thanks

Trupti

[Lakshmipathi]

Never had a similar experience but you can try generating invoice correction request by referencing again the F2 billing reference. The other option is create a debit note directly referencing F2 billing reference

G. Lakshmipathi

[Former Member]

I think you should key in original invoice #.