Problem with the downloading of ITS application Attachments

[devendervb]

Hi,

We are facing the Java Script Error while downloading the attachment in ITS application.

The process follows like this the employee fills the Vendor request form(Webdynpro ABAP application)with the attachments

and submits the form.

The approver access the vendor request form which is ITS application through the UWL and is able to see all

the values of the form but couldn't able to download the attachment which is attached by the employee.

the error is like as the below one.

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; .NET4.0C)
Timestamp: Mon, 31 Oct 2011 11:20:46 UTC


Message: Access is denied.

Line: 785
Char: 5
Code: 0
URI: http://<host>:<port>/sap/public/bc/its/mimes/webgui/sl/scripts/gui.js

Regards,

Devender V

[former_member194364 · Accepted solution]

Hi Devender,

Are you able to call the WEBGUI directly? Does the download work correctly?

Call transaction /nsm04 and download this list into a local file. Does it work?

Whate is the Kernel and BASIS details iof your WAS?

What are your WEBGUI parameter settings "GUI Configuration" when you look at the WEBGUI service in SICF?

Regards,

Oisin

[devendervb · Accepted solution]

Hi Oisin,

Thanks for your inputs.

Just I want to make a point: We are able to upload, and download attachments for Standard ITS applications.

So, Can I take like WEBGUI setting would be fine, or not?

This is a custom application, so, do we need to make some settings for custom ITS applications?

As You stated :

>

> Are you able to call the WEBGUI directly? Does the download work correctly?

we are able to call WEBGUI : URI: http://<host>:<port>/sap/public/bc/its/mimes/webgui/sl/scripts/gui.js, and download gui.js file

> Call transaction /nsm04 and download this list into a local file. Does it work?

Can you brief what do you mean by download this list into a local file

> What are your WEBGUI parameter settings "GUI Configuration" when you look at the WEBGUI service in SICF?

Yeah, setting are maintained for WEBGUI at path : /default_host/sap/bc/gui/sap/its as webgui = 1, and theme = sl.

Kindly, help.

Regards,

Devender V

[former_member194364 · Accepted solution]

Hi Devender V,

From your description - the WEBGU standardI upload/download is working correctly.

Is it possible to test this custom ITS application directly, or can this only be done via the Portal?

Are you using a Reverse Proxy or SAP Webdispatcher in your landscape?

Regards,

Oisin

[devendervb · Accepted solution]

Hi Oisin,

We cannot run ITS application standalone, as it is taking some parameters from webdynpro for ABAP application.

What do you mean by:

Are you using a Reverse Proxy or SAP Webdispatcher in your landscape?

How to check it.

Thanks & Regards,

Devender

[devendervb]

Used GUI_Downlaod function. and it is working fine.