Returns Processing

[Former Member]

I already have done OTC cycle. Now i want to Run Returns Scenario. Please Give me suggestions what are the pre requisites to process RE. where I need to Tweak the system so that i can run RE.

ALL IMG Activity including Answers will be Appriciated

Regards

Roxy

[Lakshmipathi]

Please stick to forum rules and DONT post any basic / repeated question here without making any efforts to search the forum.

G. Lakshmipathi

[Former Member]

Hi Roxysahay,

Return process

Return Order Document is RE in VOV8

Item Category-REN in VOV7

Schedule Line-DN in VOV6

Delivery Document-LR

Billing Document-RE

Assign The Delivery & Billing Document to Your Return document (RE)

IMG Path

IMGSales&DistributionSalesSales DocumentsSales Document header

--Assign Sales Area to Sales document type (RE)

IMGSales&DistributionSalesSales DocumentsSales Document Item

--Assign (REN) Item Category to your Sales Document (RE)

IMGSales&DistributionSalesSales DocumentsSchedule Lines

--Assign (DN) Schedule line category

Maintain the copy controls

Here the Target Document is first & Preceding Document is next

Copy Controls for Billing To Order--- (VTAF)

Order (RE) To Invoice (F2)

Copy Controls for Delivery To Order (VTLA)

Delivery (LR) To Order (RE)

Copy Controls for Delivery To Billing (VTFL)

Billing (RE) To Delivery (LR)

Return Process

VA01Mention Return Order Document (RE) & Sales area click on create with reference & mention the commercial invoice no and click on copy button & save it, Credit memo request will be generated

VL01N-Create Return delivery (LR)

VF01-Create Return Billing (RE)

Note--If you want create Returns Billing remove the credit memo in Billing Block in VA02 for Return Order & Save it.

Hope this solution has clarified your issue

Regards

Pradeep

[Former Member]

Dear roxysahay

This process has been explained in the forums please glance at forums.

However please find the below points in inorder to fix you issue.

Create respective return sales, delivery and billing documnets RE->LR->RE respectively.

Assign the delivery and billing documnets to Return sales document(RE). Maintain the copy controls to respective documents.

Raise the return order with reference to commercial invoice ,do the return delivery&PGR and with reference to return order do the Return billing RE(Credit for returns).

Please revert if you have any further clarifications

Thanks&Regards

Raghu.k

[Former Member]

Hi,

Order type for returns is RE,copy RE document type in VOV8.

this document automatically determines Item category REN this item category determines Schedule line DN.

Delivery type is LR.

billing type is RE

Cycle for returns is

Returns order(with referance to invoice)>returns delivery>credit memo request>credit memo.

Thank you,