Error in backup task occured, Error code 3700 "hostfile_error"

[Former Member]

Hello Gurus,

I am facing a backup MaxDB problem on one system. I have read the knldiag.txt file and I could find this:

2011-10-23 19:24:50 0xAF1C ERR 3 Backup Data backup failed

2011-10-23 19:24:50 0xAF1C ERR 1 Backup + Backupmedium #1 (
.\pipe\pipe_data1) pipe operation cancelled

2011-10-23 19:24:50 0xAF1C ERR 6 KernelCo + Backup error occured, Error code 3700 "hostfile_error"

2011-10-23 19:24:50 0xAF1C ERR 17 SrvTasks + Servertask Info: because Error in backup task occured

2011-10-23 19:24:50 0xAF1C ERR 10 SrvTasks + Job 1 (Backup / Restore Medium Task) [executing] WaitingT87 Result=3700

2011-10-23 19:24:50 0xAF1C ERR 6 KernelCo + Error in backup task occured, Error code 3700 "hostfile_error"

Also in the database Manager Log File I can see this error

2011-10-28 13:52:19 0x000162c0 INF 216 DBMSrv DBM Server client connection (established at 2011-10-28 13:52:18): PID 102052 on computer <computer name>

2011-10-28 13:52:19 0x000162c0 INF 283 DBMSrv Command 'db_execute SELECT ID,CREATEDATE,USEDSIZE ...' is being executed.

2011-10-28 13:52:19 0x000162c0 ERR -24580 DBMSrv ERR_COMMAND_FAILED: Command 'db_execute' has ended and failed with return code -24988.

0x000162c0 ERR -24988 DBMSrv ERR_SQL: SQL error

0x000162c0 ERR -24778 DBMSrv 100,Row not found

2011-10-28 13:52:19 0x000162c0 INF 283 DBMSrv Command 'auto_extend show' is being executed.

2011-10-28 13:52:20 0x000162c0 INF 419 DBMSrv Command 'auto_extend' has ended with return code 0.

2011-10-28 13:52:20 0x000162c0 INF 283 DBMSrv Command 'auto_update_statistics show' is being executed.

2011-10-28 13:52:20 0x000162c0 INF 419 DBMSrv Command 'auto_update_statistics' has ended with return code 0.

2011-10-28 13:52:32 0x000162c0 INF 226 DBMSrv DBM Server client disconnected: PID 102052 on computer <computer name>

2011-10-28 13:55:00 0x00018960 INF 216 DBMSrv DBM Server client connection (established at 2011-10-28 13:55:00): PID 105904 on computer <computer name>

2011-10-28 13:55:00 0x00018960 INF 283 DBMSrv Command 'archive_stage LogData LOGBACKUP verify remove' is being executed.

2011-10-28 13:56:03 0x00018960 ERR -24580 DBMSrv ERR_COMMAND_FAILED: Command 'archive_stage' has ended and failed with return code -24919.

0x00018960 ERR -24920 DBMSrv ERR_BACKUPOP: backup operation was unsuccessful

0x00018960 ERR -24778 DBMSrv The backup tool failed with -1 as sum of exit codes and pipe2file was killed.

2011-10-28 13:56:03 0x00018960 INF 226 DBMSrv DBM Server client disconnected: PID 105904 on computer <computer name>

Did anyone encounter this problems and can help me with how they can be solved?

Regards,

Dan

[markus_doehr2 · Accepted solution]

> 2011-10-23 19:24:50 0xAF1C ERR 3 Backup Data backup failed

> 2011-10-23 19:24:50 0xAF1C ERR 1 Backup + Backupmedium #1 (
.\pipe\pipe_data1) pipe operation cancelled

> 2011-10-23 19:24:50 0xAF1C ERR 6 KernelCo + Backup error occured, Error code 3700 "hostfile_error"

> 2011-10-23 19:24:50 0xAF1C ERR 17 SrvTasks + Servertask Info: because Error in backup task occured

> 2011-10-23 19:24:50 0xAF1C ERR 10 SrvTasks + Job 1 (Backup / Restore Medium Task) [executing] WaitingT87 Result=3700

> 2011-10-23 19:24:50 0xAF1C ERR 6 KernelCo + Error in backup task occured, Error code 3700 "hostfile_error"

Is there any other program getting the data out of the pipe?

Markus

[Former Member]

Hello Gurus,

It seems that I have solved my problem with the new key for adint but only half of it. Backup works ok only when I start it manually. When it starts as scheduled it fails with the following error:

2011-11-03 19:32:17 0x9D4 ERR 52012 SAVE error occured, basis_err 3700

2011-11-03 19:32:17 0x9D4 ERR 3 Backup Data backup failed

2011-11-03 19:32:17 0x9D4 ERR 1 Backup + Backupmedium #1 (
.\pipe\pipe_data1) could not write to file/device/pip [232]

2011-11-03 19:32:17 0x9D4 ERR 6 KernelCo + Backup error occured, Error code 3700 "hostfile_error"

2011-11-03 19:32:17 0x9D4 ERR 17 SrvTasks + Servertask Info: because Error in backup task occured

2011-11-03 19:32:17 0x9D4 ERR 10 SrvTasks + Job 1 (Backup / Restore Medium Task) [executing] WaitingT90 Result=3700

2011-11-03 19:32:17 0x9D4 ERR 6 KernelCo + Error in backup task occured, Error code 3700 "hostfile_error"

Could you please help me with this?

Thanks

Regards,

Dan

[Former Member]

Hello guys,

I think I found the problem in a temp file

ADINT Interfacetool between MaxDB and TSM

Version 2, Release 4, Modification 1 for WinNT

Build: 113 compiled on Dec 3 2009

(c) Copyright IBM Corporation, 1994-2009, All Rights Reserved.

ADI0092I: The usage key is valid until >Thu Oct 13 17:40:01 2011<.

ADI0166I: Starting data transfer...

ADI0080I: 175636480 Bytes were restored in 3 seconds

This is an average restore speed of -0.000000 MB/s or 0.000000 GB/h.

ADI0002I: ADINT has ended successfully.

and I assume that this is the reason why the backup fails. It started to fail on the 13th.

Thank you for the support.

Regards,

Dan

[former_member188883]

Hi Danluca,

Can you verify that your host file has correct entries on the server.

Regards,

Deepak Kori

[Former Member]

Hello Markus,

Thank you for your reply. I have checked and there is no other program getting data from this pipe. Do you have any solution for my problem?

Thank you.

Regards,

Dan