GRC 5.3 - Auto Provisioning completed but Status remains Open

[Former Member]

Hi All,

Lately GRC 5.3 does not change the status to closed once approval has been submitted. Auto Provisioning completed successfully as roles was assigned to back end ABAP system.

Please advice how to change the status to CLOSED once auto provisioning completes.

Thank you

Jacky.

[Former Member]

Hi,

Did you find the root cause for this ? If yes please share, since we do have same issue in SP18.

Regards

Venkat

[Former Member]

hmm, is this a new problem with the SP17...

We had the problem before sp15..

[former_member400622]

Hi,

I'm not sure if this is the new issue with SP17. Everything is working fine before we upgrade to SP17. Is anyone can help to solve this issue?

Thank you.

Regards,

Merdelyn

[Former Member]

Hello,

I do not think there is problem with SP..

Could you provide some details.

Thanks,

Prasant K Paichha

[Former Member]

Hi Jacky,

Can you mention on which Support Pack is your GRC system?

Regards,

Nikita

[former_member400622]

Hi ,

I'm collegue of Jacky. Currently we are now in GRC 5.3 SP17. Everything was working fine when we are in SP15. We just recently upgraded to SP17. Would appreciate if you could advise us.

Thank you.