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Custom Documents partner default

Former Member

Hello everyone

we are having a problem with our Foreign Trade Org. partner (Declarant and Consignor) not defaulting in to our Customs Declaration for the customs documents inside GTS. They will default for some customers but not others. It seems to pull the partners for SOLD-TO partners in countries other than the US. Problem is that we have some customers that have a SOLD-TO in the US and a SHIP-TO in another country. When I'm looking in the CUSTOMS PROCESSING AREA both situations have a DEPTR CTRY of US and DEST. CTRY of GB which I'm thinking is coming from the shipping point and ship to partner (but I'm not 100% on that just yet) So is there a why to get these partners to default onto Customs Documents that do not have a DEST. CTRY of US or the ship to instead of the sold to partner?

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Answers (1)

Answers (1)

Former Member
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Hi Israel

Did you every get a solution for this issue.  We are encountering the same issue yet all config looks correct.  If I look at the Default Data log it tells me 'Source field CUSANM (Declarant) has no value'.

Thanks,

Greg