on 10-18-2011 8:49 AM
Something went wrong to the system of my client and they reloaded old configuration from QA to PRD server.
Situation before the system crash:
When you create a "replacement" order, the price of the item is "automatically" zero. It allows zero cost of material.
Current situation:
When you create a "replacement" order, the price of the item is blank and it wont allow you to give zero value.
What should I check to put back the original configuration? Please help. Forgive me. I am new to SD.
the scenario is this:
First or original "sales order" has delivered 10 products and found out that 4 of them are in bad quality. The practice of the company is that, they will accept the 4 returned items (which are in bad quality) and the company will issue a separate "replacement order" (document type ZRP in our company) which has total of zero amount (automatically) because it has been charged in the original/first order.
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Hi Anwer,
As per my knowledge you need to create new document type for this and item category(free of charge item) which should not relevant for pricing and billing relevance also keep blank, schedule line category for that.Here the cycle will completed once the goods are delivered to the customer so there is no issue of invoice,according to this make your configuration.
Regards
Ram
Hi
This scenario is called free of charge delivery, kindly take the FD - standard document type in Delivery free od charge and check the setting
may be the assignment of Item category to the doucment type and VTAA setting missing, check that also.
the goods will be delivered free the customer with respect tot he Original billing document number or Sales document number
regards,
Sudhir
Edited by: Sudhir Nair(India) on Oct 18, 2011 3:19 PM
case solved. thank you people.
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Hi,
For replacement with zero cycle, kindly try the following solution:
In the item category (VOV7), Update the field Statistical Value with 'X' so that the prices become statistical and customer is not charged again.
Please let me know in case you need any further clarifications.
Thanks n Regards,
DP
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@Sudhir
this is what happens when I enter 100 on PR01.
see [image|http://i1104.photobucket.com/albums/h336/809836724/sd/KLN100_oct192011.jpg]
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Hi Anwar
Following is the standard process:
VOV8 Sales order type: Copy of SD / KN - The sales document category - I , document pricing procedure - C, delivery type - LF, No billing type
VOV4 Item category determination : SD+NORM=KLN
VOV7 Item category definition : copy of KLN- Not relevant for pricing/Pricing for free goods & Not relevant for billing
OVKK Pricing procedure determination: Sales org + Dist Channel + Div + Doc Pr procedure (C) + Customer Pricing Procedure = Copy of RVCA01/RVCA02. define this procedure as per your requirement in V/08 and get it determined here.
VTAA - Copy Control from RE to SD and OR to SD in standard: Item Category proposal KLN and Pricing type B So that it will redetermine price with your SDF pricing procedure.
Regarding your error:
Check what pricing procedure is getting determined in OVKK and See the error condition type is marked as mandatory. Put a screenshot of your SDF pricing procedure for better understanding...
Regards
Pritam
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please see error [image|http://i1104.photobucket.com/albums/h336/809836724/sd/KLNcategory-Oct192011.jpg]
Is it okay to just ignore that error message since the document I am creating is not relevent for billing?
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@mziatam, these are my settings
Sales document settings (ZRP - replacement)
1. document pricing procedure - Z
2. delivery type - ZLF
3. billing type - (blank)
Item Category (KLN - free of charge item)
1. pricing - (blank)
2. billing relevance - (blank)
please see error [image|http://i1104.photobucket.com/albums/h336/809836724/sd/KLNcategory-Oct192011.jpg]
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I still get this error even if I am using item category KLN (free of charge item). It requires me to put amount for PR01.
Why is that?
Pricing error: Mandatory condition PR01 is missing
please see error [image|http://i1104.photobucket.com/albums/h336/809836724/sd/KLNcategory-Oct192011.jpg]
item category KLN details -- see [image|http://i1104.photobucket.com/albums/h336/809836724/sd/KLNdetailsoct192011.jpg]
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hi,
Is it only in Sales order or u were able to create a Billing also with Zero value, what is the scenario, please let us know
if Zero value and with excise and VAT amount then u can do it with the pricingprocedure where u have R100 Condition type for which you maintain a condition record for 100%.
If the total value is zero even after tax,excise is included then i dont think you can create a billing for Zero values.
Kindly clarify, so the all consultants can help u in one way or other.
Regards,
Sudhir
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