Cannot cancel credit note

[Former Member]

Dear Expert,

I would like to ask about Credit Note that cannot be cancel using VF11, it says No Billing Document were generated, I've checked the Document Flow of the CN, and I found Accounting Document were Cleared.

As far as I know , cancel billing can succeed when Accounting Document were Un Cleared..

I asked finance to uncleared, but they can't do it, they use TC=FBRA, it says "not possible to reverse the document in financial accounting" ..

Please help me to solve this problem...

Thank you very much

regards,

Zack

[Lakshmipathi]

Unless routine 29 is assigned by which you cannot cancel a billing document if the corresponding account document status is "Cleared".

So first check what routine is assigned at header level in VTFL for "Copying Requirements". If any other routine is assigned, system will very well allow you to cancel the billing document irrespective of the status of the subsequent document.

G. Lakshmipathi

[Former Member]

Dear Lakshmipathi,

I don't know how to use 'VTFL'..

Any other option to solve my problem? I already use TC = FBRA and it says " is not clearing documents" .. but in document flow it alraedy cleared in accounting field.

Please help me..

Thanks you very much

[former_member692568]

Please review the notes carefully to help solve your problem.

Particularly note 92592 as it has resolved this issue many times in the

past.

885774 Billing block at wrong point of time

352706 Double FI/CO documents for invoices

92592 VF04: FI docs w/o SD bill.docs/double FI docs

1.Please delete one of the duplicate documents as desribed in note 92592

2.Please implement note 885774 in order to avoid this issue in the

future.

Please also review and consider the attached note 978689.

I hope these notes help to resolve this issue.

Regards,

Krishna