on 10-17-2011 9:50 AM
Hi Team,
I have an issue that belongs to inventory, One particular order createted with reference to that we created Delivery ,Billing and Accounting document tooo.. and the accounting doc also cleared but in transit the goods damaged due to some accident now now they need to reverse the goods to seperate location/storage scrap how to solve this issue, please help me on this.
Regards,
Dil
Thanks
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Create a return order with the order reason as "Damage in Transit", do PGR and raise a credit note.
For this, you should have the required G/L Account assignments in VKOA.
G. Lakshmipathi
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HI
Raise a Return Order based on Billing Document and mentioned the Order Reason and also at the time of Return Try to Select the Storage Location and if required to try to extended the material to that particular Storage location
after that raise the Credit Note to the Customer based on Return Order and raise the PGR (return Delivery) based on Return Order
if you want to know return process more check in SDN Forum
I hope you understand
Regards,
Prasanna
Edited by: prasanna_sap on Oct 17, 2011 10:55 AM
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HI
Customer Will give PO based on that you will raise the Sale order and based on the SO , will create a Delivery , based on Delivery you will create Billing and clearance of billing that is normal process
coming to Return process due to some damage in transit etc..,
you should create a Return Order (Standard order Type RE , item category REN and Schedule line DN )
and also try to maintain the copy control VTAF
after that raise the Credit note to the Customer based on Return order number , try to maintain the copy control VTFA
after that raise the PGR based on Return order and maintain the copy control VTLA
I hope you understand
if you want to know more about return process search you can find more details
Regards,
Prasanna
Hi,
The returns process for STO would be as follows:
You need to create a PO in T.code ME21N by giving the receiving plant in Supplying plant field. Also make sure that in the item level of the material, Returns check box is ticked. After ticking the returns checkbox, save the PO.
Now with reference to the PO go to MIGO and do a post goods receipt. Then create a delivery using VL10B T.code and do a PGR and create a Proforma invoice in reference to the Delivery document.
Let me know if you need further assistance.
Regards,
Rohan Gudavalli.
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