Invoice is not getting printed for particular 3 customers

[Former Member]

Hi,

When user is printing the Invoices, only for specific 3 customers it is it not getting printed automatically, but the output is shows success with green. When they re process it manually, it is printing successfully for the same printer.

1. Printer setup is checked it is correct

2. There are two outputs one is External send (E-mail) and one is Printout.

3. The problem is with only the Printout, where as the external send (E-mail) is sent successfully.

Help me out in this issue...

Thanks

BP

[former_member217082]

Hi

First of all Welcome to SCN Forum

Please check wheather any subroutine has been assigned to the output type access sequence.If the problem is with printout only then check the Logical destination that has been maintained in VV32 for those 3 customers.In VV32 for those 3 customers check wheather Release Immediately has been checked or not. Before reprocessing it go to VF02 and check on determine analysis

Regards

Srinath

[Shiva_Ram]

Check the output master record in t.code VV32 (against the customer numbers). The field print immediately needs to be checked in the communication details.

Regards,