We are printing a salary slip through smartform and this smartform has to print using a Epson Dot Matrix printer. In print preview the font size and values comes as desired whereas in result from the printer font is enlarged and due to this values are misaligned.
I think this is due to SAP system's inability to control the printer. Kindly suggest.
We have created a smartform for printing the salary slip for multiple employees. We have a dot matrix printer with preprinted stationary to be used for printing the salary slips where everything is under single page ( there is no other page in smartform). Printer is Epson DFX 9000. As we give a command for multiple salary slips, in preview it shows us the salary slips separately. Means if I have chosen for 2 employees then in preview it shows me 2 pages, which is correct. but as soon as I print the printer does not print two separate pages instead it prints on the same page data of two employ's. However, if I print 2 copies of same salary slip of single employee then it prints on two separate sheets which is correct. Does anyone have any idea?
Check that the device type used supports the fonts and font sizes specified in the smartform. You can do this via transaction SE73 -> Printer Fonts -> <Device type>. Also you can print via windows and deviec type SAPWIN, which utilizes the windows printer driver. This should support all the required fonts.
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