Unable to access /irj and /nwa on the java netweaver 7.3 after upgrade

[steven_bier]

Hello,

i am Unable to access the http://localhost:50000/irj and http://localhost:50000/nwa only http://localhost:50000 is working.

but only the Startpage is working i can not choose Systeminformation ort anything else.

This is the Error:

500 Internal Server Error

SAP NetWeaver Application Server

Error: Application error occurred during the request processing.

SAP Technology Troubleshooting Guide

Details: WebApplicationException log ID is [C0000A05012000570000000400CF007C].

Thanks

Steven

[steven_bier · Accepted solution]

Hi,

the problem was the SPNEGO Template = 0

To resolve the issue, open offlinecfgeditor

in edit mode, go to security/configurations/ticket

highlight the "template=spnego" key and delete it

Restart the system and it Work !!

best regards

Steven

[Former Member · Accepted solution]

Hi, thanks for share this solution, this works for me too.

[Former Member · Accepted solution]

Hi Steve,

Thanks for sharing the solution. It worked for me as well.

Regards,

Raja. G

[Former Member · Accepted solution]

Where exactly did you change raja ? I can't find the values to delete them ..

SPNEGO.. template

[lawrence_prinsloo · Accepted solution]

Hi Steven,

do you know if the OfflineConfig Tool is still available in newer versions of Netweaver?  I see the file is there but there are "missing file" exceptions when I tried to run it.

thanks.

[Former Member · Accepted solution]

On NetWeaver 7.4 it is still available.

[christian_steiner · Accepted solution]

Hi,

I have the same problem, but with startPage didn't work. nwa and irj works.

Sometimes it works but most not.

I got this error after implementation of 7.31 SP18 (coming from 7.31 SP10)

500   Internal Server Error
		SAP NetWeaver Application Server

  Error: Application error occurred during the request processing.

  SAP Technology Troubleshooting Guide

Details:

WebApplicationException log ID is [C0000A3A14190D3C00000000019A00C6].

Restart don't help

Any iidea

thx Christian

[Former Member]

Hello,

after upgrade, you have this issue.

So, you have to delete template=spnego entry in the offlinecfgeditor.

Then you have to delete SPNego configuration.

Restart instance and then launch SPnego wizard to recreate SPNego configuration.

Restart instance.

Activate SPNego configuration.

Add template=spnego entry in the offlinecfgeditor.

Restart instance....it should work now.

Regards

[Former Member]

Hi Experts,

   I also getting same error WebApplicationException log ID is [C000C0A80023003F0000000000000BDC].

    I added the template in the offlinecfgeditor and restarted the server but not able to go "nwa" page

Please some one can help for solving this problem

Thanks and regard,

Karthikeyan

[Former Member]

Hello,

I had same problem.

Using your workaround, it works. I can connect to my Prtal system.

But, will spnego work after that?

Do I need to do something on my spnego configuration to make it work?

Regards

[Former Member]

Hello

I had same problem. i had created the spnego entry with offlinecfgeditor.

Regards

[Former Member]

Hello,

but Spnego wizard seems to be OK.

What do I need to do?

Regards

[Former Member]

Hi,

I had did ( i remember )

1 - Regenerate the spnego by NWA

2 - Create the entry spnego by offlinecfgeditor.

3 - Restart SAP

Regards

[Former Member]

Hi,

sorry but could you explain steps to create entry spnego by offlinecfgeditor?

Regards

[Former Member]

Hello

[Former Member]

Hi,

OK, thanks.

But I had to delete this entry to be able to connect to my system after upgrade.

If I re-create it, I will have the same issue.....unable to connect as describe in this post.

Regards

[Former Member]

You have generated the spnego config before add the template spnego.

[Former Member]

Hello,

I did spnego wizard.

In this new wizard, I did'nt have to put a key, generated with ktab function.

Is it normal?

Regards

[Former Member]

Hi Steve,

I have opened the config tool in edit mode.. but I'm unable to find the template value .. under security/configurations/ticket !!

I've just installed NW 7.3, I toom am not able to access the NWA page .. it says 500 internal server error. I'm able to access these pages from remote desktop or other servers..

When I'm logged into the HOST in which NW 7.3 is installed it lets me open that start page, after that neither NWA or System info etc opens .. " 500 Internal  Server Error "

Can you help ...

[Former Member]

Hi anantara

The Exact path was Security/cofigurations/ticket/security/authentication on our system

regards,

deny

[Former Member]

Hi Steve,

I followed your instructions below and solved my problem too.

Thanks

[Former Member]

Hi Steve,

I followed your instructions below and solved my problem too.

But did you have any issue with SSO from Windwos to Portal afterward ?

Thanks

dang

[steven_bier]

Thanks,

but we are on the latest patches and ther is no way i know to redeploy it.

Thanks

Steven

[Former Member]

Hi,

I had the similar issue after EHP upgrade on one of my NW 7.3 portal system. I followed the below recommendation (2) and it helped me to resolve the issue.

RESOLUTION:

1) Try to implement OSS Notes 1539483

Alternatively you can follow this

2) The most likely reason for this issue is that the core components are not deployed on the server correctly. Deploy the latest patch available for the core JAVA SCAs for: SAPJEE, SAPJEECOR, SAPJTECHF and SAPJTECHS and restart the instance.

You will receive warning message when you attempt to login to ConfigTool saying your J2EE Core patch level is greater than JSPM patch level (something like this) and you can ignore that error.

I hope this will definitely solve your problem.

Best Regards,

Vasanth G

[steven_bier]

Hi,

System is already restarted.

i get this error in Defaultrace

[HTTP Worker [@119955],5,Dedicated_Application_Thread]#Plain## Authentication context for spnego template is null.

Thanks

Steven

[Former Member]

Hi, Steven

What updates you performed?

Try to restart your SAP system, it is possible that some applications do not run after upgrade.

Best Regards,

Aleh

[steven_bier]

Here is the Defaulttrace:

#2.#2011 10 13 11:24:31:896#+0200#Error#com.sap.engine.services.servlets_jsp.ISE500#

com.sap.ASJ.web.000500#BC-NWA-INC-UIF#sap.com/tc_lmitsam_uimainframe_{wd#C0000A05012000660000000700DA00F4#9885150000000004#sap.com/tc}lm_itsamui_mainframewd#com.sap.engine.services.servlets_jsp.ISE500#J2EE_GUEST#0##2867EE9FF57D11E09E2C00000096D5DE#2867ee9ff57d11e09e2c00000096d5de#2867ee9ff57d11e09e2c00000096d5de#0#Thread[HTTP Worker [@1117961999],5,Dedicated_Application_Thread]#Plain##

500 Internal Server Error is returned for HTTP request [http://hostname:50000/webdynpro/resources/sap.com/tc_lmitsam_uimainframe~wd/FloorPlanApp]:

component [dispatcher],

web module [webdynpro/resources/sap.com/tc_lmitsam_uimainframe~wd],

application [sap.com/tc_lmitsam_uimainframe~wd],

DC name [sap.com/tc_lmitsam_uimainframe~wd],

CSN component[BC-NWA-INC-UIF],

problem categorization [com.sap.ASJ.web.000137],

internal categorization [1542411805].

[EXCEPTION]

java.lang.NullPointerException: while trying to invoke the method javax.security.auth.login.LoginContext.login() of an object loaded from local variable 'context'

at com.sap.security.core.logon.imp.SAPJ2EEAuthenticator.authenticate(SAPJ2EEAuthenticator.java:1709)

at com.sap.security.core.logon.imp.SAPJ2EEAuthenticator.forceLoggedInUser(SAPJ2EEAuthenticator.java:438)

at com.sap.tc.webdynpro.serverimpl.wdc.um.ClientUserFactory.forceLoggedInClientUser(ClientUserFactory.java:112)

at com.sap.tc.webdynpro.serverimpl.wdc.um.ClientUserFactory.checkAuthentication(ClientUserFactory.java:284)

at com.sap.tc.webdynpro.serverimpl.core.um.AbstractClientUserFactory$1.checkAuthentication(AbstractClientUserFactory.java:223)

at com.sap.tc.webdynpro.services.sal.um.api.WDClientUser.checkAuthentication(WDClientUser.java:233)

at com.sap.tc.webdynpro.clientserver.session.RequestManager.checkAuthentication(RequestManager.java:859)

at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:294)

at com.sap.tc.webdynpro.serverimpl.core.AbstractDispatcherServlet.doContent(AbstractDispatcherServlet.java:87)

at com.sap.tc.webdynpro.serverimpl.wdc.DispatcherServlet.doContent(DispatcherServlet.java:89)

at com.sap.tc.webdynpro.serverimpl.core.AbstractDispatcherServlet.doGet(AbstractDispatcherServlet.java:55)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:734)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)

at com.sap.engine.services.servlets_jsp.server.Invokable.invoke(Invokable.java:152)

at com.sap.engine.services.servlets_jsp.server.Invokable.invoke(Invokable.java:38)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:457)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:210)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:441)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:430)

at com.sap.engine.services.servlets_jsp.filters.DSRWebContainerFilter.process(DSRWebContainerFilter.java:38)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.servlets_jsp.filters.ServletSelector.process(ServletSelector.java:81)