3 Day Email Reminder in CUP for Approvers That have Not Approved
Is it possible to set up a 3 day email reminder that a request needs to be approved if it is still sitting in CUP to be approved? All I see in the configuration is were the reminder, submission & closing tabs can be configured by Days but the number of days pertains to all of the tabs. Is this correct?
I'm not sure which version of CUP you're referring to. But in GRC CUP 5.3, on the configuration
>workflow->email reminder tab, you will see above the email notifications types of 'reminder', 'submission' , and 'closing'.. the option to choose number of days b4 sending the email reminder. You can set that value to '3' and it should work. If the approvers haven't approved the request for 3 days, after the 3rd day, they will get email reminders sent to approve.