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System copy: RZ21 MTE has source SID and not the target SID

Former Member
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An system copy of PRD to QAS environment has been performed.

Since then receive the following message in the CCMS Monitor sets (trx RZ20):

Unable to determine the name of MTE class from <SID>\Background\...\SAP_SRT_COLLECTOR_FOR_MONITORIN or the message "Failed to determine MTE information for system QAS"

Checked and in the transaction RZ21 the MTE class is pointing to the PRD system and not to the QAS system:

RZ21 -> MTE-specific properties

Monitoring: Properties Assigned to MTEs

RZ21 -> Methods assigned to specific MTEs

Monitoring: Properties and Methods

Unable to determine the name of MTE class from PRD\Background\...\SAP_SRT_COLLECTOR_FOR_MONITORIN

I would expect here the value "QAS\Background\...\SAP_SRT_COLLECTOR_FOR_MONITORIN".

How can I adjust the MTE to check the QAS instead of the source system PRD ?

Accepted Solutions (0)

Answers (3)

Answers (3)

Former Member
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Received following answer from SAP:

we can find out the follow errors from the dev_disp developer trace file you attached.

-


      • ERROR => e=13 semop(1048668,(0,-1,4096),1)

(13: Permission denied) [semux.c 1196]

      • ERROR => CCMS: AlCreateAttachShm_AS : lock semaphore return 1

[alxxappl.c 665]

      • ERROR => CCMS: sAlInit: could not create/attach shared memory key 13(rtc = 1) [alxx.c 1187]

      • ERROR => AlDpAdmInit: sAlInit rtc = 1 [alxx.c 514]

      • ERROR => DpLoopInit: AlDpAdmInit [dpxxdisp.c 2033]

-


The shared memory area 13 is the one that is responsible for the alert area.

An error within that area could cause the problem that you are facing when opening monitoring trees.

If we look at your OS, we can see that the semaphore for this area is currently being held by the root user:

[1]ipcs | grep 1048668

s 1048668 0x00004e46 ra-r root system

You need to delete this area with root user using ipcrm and restart the instace or to reboot the OS and start the instance once again.

Performed these actions and the issue was solved.

Former Member
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Thanks for posting the solution

Former Member
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Hello bala,

The ccms agent for QAS is not registered again.

The SAP CCMS Monitor Templates got to receive data anyway, as the saposcol / batch jobs are succesfully running.

Regards,

Gidion

Former Member
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Anyone ?

Former Member
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Hello

After the system copy did you register the ccms agent for QAS?

Refer the below link for more

http://help.sap.com/saphelp_nw04/helpdata/en/48/6a76607a7c91409474ad6c7b6f5a26/content.htm

Thanks & regards

bala

Former Member
0 Kudos

Hello

Did you perform the above?

Thanks & regards

bala