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Alert Inbox name

Former Member
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Hi

I have a small issue with my alert inbox. When i log into the runtime workbench and access my alert inbox it doesnt show my name. It simple says 'Alert Inbox Of '. My name shows on our other environments but not on the production one.

Is there any specific place i need set this info for it to pull through?

Thanks

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
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not sure...but i guess u have to chk SU01 and maintain the LastName and first name (optional) for ur s-user

Former Member
0 Kudos

Hi

Thats the first place i looked. The name and surname are there. I also had a look at my java account through NWA and the details are there as well. Any other ideas?

Regards

Former Member
0 Kudos

It seems there is bug in program, I think if you use transaction ALRTINBOX then your name will appear in Alert Inbox but perhaps not via RWB.

I am looking for notes, will post here if found something.

Regards,

Gourav

Former Member
0 Kudos

Fixed it by assigning myself all the available java groups and roles through NWA Not the best solution i know. I would still like to know which roles i require.

Former Member
0 Kudos

Is this problem with your user id or for other users as well?

Which PI version you are using?

Regards,

Gourav

Former Member
0 Kudos

Hi Gourav

It seems to only be an issue with my user id. I have seen someone log on and their name appears in their alert inbox.

We are running PI 7.10

Regards