Approving travel expenses problem

[Former Member]

Hello all,

We have a travel request which, although already approved, still stands in the user's buisness worklflow INBOX.

If we try to go into this trip to u201Capproveu201D it again, we get a message that the "work item has already been deleted or ended, unable to execute again".

Does anyone have an idea how to handle this problem?

Thanks in advance for your help,

Soumaya

[Former Member]

Hi Soumaya,

maybe you can try this, just delete the workflow if you sure that is already approve.

1. you can check your flow of workflow in tcode SWIA.

2. get the number of work item ID (about user decision/approval that still appear in inbox)

3. go to SWWL, choose type and status with "*" and put the date of creation date of workflow

4. choose work ID

5. delete

hope it helps

[Former Member]

Hi nzworld,

Thank you for your reply.

I already thought about work item deletion via SWWL.

But, is there a way to archive it?

Thanks in advance for your help,

Soumaya

[Barin]

kindly check the status of the workitem and respond.

If its completed then raise a new requet after checking respective implications.

[Former Member]

Hi,

I checked the workitem status.

And, in fact, it is "Completed".

Why do I have to raise a new request? Could you please give me more details?

Thanks a lot,

Soumaya

[Former Member]

Hi,

after delete there is no archive.

just stop and delete so it will not appear again.

is that happen to all transaction?

or just one case?

thanks

[Former Member]

Hi,

Thanks for your reply again.

To answer your question, it is just one case.

I just want to confirm that there will not be any side effects if I delete it in SWWL.

Do you think it is ok?

Best regards,

Soumaya

[Former Member]

Well,

I have done this before,

the effect was just you can't track those workflow anymore (but will not affect other workflow)

after deleting, no archive for that workflow.

[Former Member]

Hi,

Thanks for your reply.

I will go ahead with the deletion.

Best regards,

Soumaya

Edited by: Soumaya ABIDI on Oct 17, 2011 10:48 AM