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Next step after approve in MDM 7.1?

I have created a simple workflow in MDM consisting of the following steps: Start --> Process --> Approve --> Stop.

The process step has one user assigned to and has execution type "Any single".

The approve step has another (only one) user assigned to it and has execution type "Any single"

My problem is that once the approver has accepted the approve step, all possible options in the workflow-tab are greyed-out except for "Set priority" and "Show history". Therefore, the workflow can never be completed...

I have worked with MDM Workflows for several years (from MDM 5.5 SP3 and onwards) and and I know there have been problems such as this before. I have tested the above scenario in MDM 7.1 SP2, SP6 and SP7 without success....

Can anyone help before I create an OSS?

Best Regards,


Former Member

Hi Hannes,

Please tell me if you are doing these:

1.Assuming control.

2.Marking as done.

3.Marking as approved.

4.checking for Next Step.

Also check if the users rights are not too limited.

Kindly let me know your findings.



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