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GRC10.0 MSMP Workflow - Access Request not getting presented to manager

Hi Gurus

We are in the process of GRC10 implementation and have set up GRC 2011 Test system with Support Pack level 05.

We are using Standard MSMP Workflow for Access Request processing and have come across following issue :

1. We have activated standard BC Set for MSMP workflow configuration.

2. After submitting the Access Request we find that the request is not getting presented to the Manager.

3. Further, when we initially started testing the Access Request, it did went to Manager for approval for first few requests.

4.To overcome, we tried activating the BC set again, however the request is still not flowing to Manager.

We have checked the workflow log the error "Agent not Found' is getting displayed.

Kindly Assist

Regards

Hemant

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