on 10-07-2011 11:55 AM
Hi,
We have a requirement where we provide some materials on loan to our customer. Customer returns material after a month. Sometimes after a month customer buys the same material instead of returning the same back.
Please let me know how to map this process in SAP, steps and tcodes
cheers
shalsa007.......
Hi,
You can use consignment process to map the required business process in SAP.
when you issue the material to the customer as loan use
Consignment Fillup
If customer buys the loaned material, use
Consignment Issue
if the customer returns the material say after one month, then use
Consignment pick up
Since this is a standard functionality it is always better to go for it.
Hope this helps.
Regards,
Sharan
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Hi,
you can map it through Consignment Process:
1. Consignment Fill Up (for providing material to the customer) and
2. Consignmnet Issue ( if customer buy material)
3. consignment Pick up and consignment Return ( if customer Return material)
search thread for the knowledge of Consignment Process.
thanks,
Sandeep Singh Chauhan
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Dear shalsa007,
There are 2 parts for your requirement.
A) if the customer returns the loan item
1.Create a order type similar to sample sales.
the item category will be TANN for this order type.
2.Based on the order , delivery is created ,
3.PGI done
4.invoice is made.
Now after one month when the loan item is returned,
5.create a return order WRT loan invoice
6.do a return delivery (stock will come back to our premise)
7. a credit memo will be created reversing the enteries created in step 4.
B) if he buy the loan item.
start with step 5
5.create a return order WRT loan invoice
6.do a return delivery (stock will come back to our premise)
7. a credit memo will be created reversing the enteries created in step 4.
8.Create a normal sales order for the item
9.delivery and PGI
10.Delivery based Invoice
Check and revert back.
Thanks & Regards,
Hegal K Charles
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