Device registration error in SUP 2.0

[Former Member]

Hello Experts,

I am trying to Register Blackberry device in Sybase control Center -> in Device -> Register. But an internal error occured like,

ERROR Other Thread-170 [javax.xml.messaging.saaj.client.p2p]SAAJ0009: Message send failed

Help me Friends to Solve it,

Thanks & Regards,

Tapan

[Former Member]

Ya, It's running. when i clicked on device user, In device user page, it display "an internal error occurred".

[Former Member]

does the server in SCC show "running"?

[Former Member]

I already checked it.. All services are Started.

[Former Member]

Go to "Control Panel -> Administrative Tools -> Services" and find the "Sybase Messaging Service" and make sure it has been started.