We unable to connect to livecache database

[Former Member]

Hi All,

We have restored SCM along with Live cache successfully.

After restore we are unable to connect live cache to R3....

our source system versions are NW 2004s R2 and live cache version is 7.6.04.09

We didn't find the same version software in the SAP Market Plece... So we upgraded to higher version 7.6.06.20 and then we restore the backup successfully from the source live cache to target live cache but while initialising and activating the datebase with R3 system it is throwing error.

Error:

Can not connect to live cache database.

even we validated the passwords for the each user which are working fine.

Please give me the solution.

Thanks in advance.

Regards

Karthik

[Former Member]

Hi Karthik,

>> even we validated the passwords for the each user which are working fine.

Change the passwords by using Data Manager under "Configuration" -> "DBM Operator" . Then, try to connect to the system.

Best regards,

Orkun Gedik

[Former Member]

Hi Orkun,

we have already Change the passwords by using Data Manager under "Configuration" -> "DBM Operator".All the users are at sink. Could you clarify weather source and target live cache version should be same while performing backup and restore. We have used a higher version in the target system since there is no availability of source system versions.

source:

live Cache Version KERNEL 7.6.04 BUILD 009-123-182-193

DBMServer Version DBMServer 7.6.04 Build 009-123-182-193

Target:

live Cache Version KERNEL 7.6.06 BUILD 020-123-243-176

DBMServer Version DBMServer 7.6.06 Build 020-123-243-176

If possible could you let us know the link to download the source system live cache version.

Regards,

Karthik.

[former_member229109]

Hello Karthik,

1. You are SAP customer => for the reported issue will be best for you, if you will create the SAP message and get SAP support.

2. "SAP Livecache/LivecacheApplication 5.0 SP15 " released with liveCache version 7.6.04.09, more details in the SAP Note 1154718. LC760409A5015_7-XXXXX.SAR package is available on the SAP market place for SAP customers.

3. Read the SAP note:

457425 Homogenous liveCache copy using backup/restore

If you followed this note the liveCache/LCA versions has to be the same on source and target, also the same OS platform of the liveCache servers.

4. Please review the SAP note:

886103 System Landscape Copy for SAP SCM

Regards, Natalia Khlopina

[Former Member]

Hi,

Additionally, you can execute the command, below;

dbmcli -d LCA -n <hostname> -u control,<password> -uSQL saplca,<password> sql_execute DROP TABLE APPSYSPARAM

Best regards,

Orkun Gedik

[Former Member]

Hi All,

When we execute the T-Code: /SAPAPO/SAPMMSDP in look at allocations and getting the below error.

Error for COM routine using application program (return code 40,134)

Message no. /SAPAPO/OM102

Regards,

Karthik.

[former_member229109]

Hello Orkun Gedik, SAP Note No. 1015489 is for SCM systems as of SCM 5.1, so NOT relevant for this thread.

***

Hello Karthik,

First let me know what was done by you since I posted:

1. You are SAP customer => for the reported issue will be best for you, if you will create the SAP message and get SAP support.

2. "SAP Livecache/LivecacheApplication 5.0 SP15 " released with liveCache version 7.6.04.09, more details in the SAP Note 1154718. LC760409A5015_7-XXXXX.SAR package is available on the SAP market place for SAP customers.

3. Read the SAP note:

457425 Homogenous liveCache copy using backup/restore

If you followed this note the liveCache/LCA versions has to be the same on source and target, also the same OS platform of the liveCache servers.

4. Please review the SAP note:

886103 System Landscape Copy for SAP SCM

The LCA routine error 40,134 means "Key Figure does not exist".

If the error occurred after System Landscape Copy for SAP SCM, then let us know if you created the SCM DB backup and liveCache backup on the source system

To be restored on the target in sync or there was time gap between backups, when the TS data were changed on source system.

for the reported issue will be best for you, if you will create the SAP message and get SAP support.

Regards, Natalia Khlopina