Output Issue for order confirmation

[Former Member]

Hi all,

We have a sales order contains 3 line items 10,20 & 30.

We have found the line item 30 has been created in the sales order change log,. after the line items 10 and 20 has created.

The print output copy is having 4 pages.

In that print preview the header data was appearing for item 10 on page 1 and the same header data was re-appearing for item 30 on page 3.

For better understanding we have taken the generated spool files of the sales order and compared with the print output copies which was sent by the user.

Also we found that all the header details ( sold-t0 & ship-to addresses ) are generating in the SAP spool file for all the 3 line items 10,20 & 30. Here the output is z output

type.

But the header details are printing in the PDF ( print output ) for line item 10 and 30 only. ( Not printing for item 20 ).

As per the SAP print program, whatever layout is generated in SAP, same thing should print in PDF

So as we assume that there is some mismatch in the layout mapping. ( here the layout is JETFORM Server )

But we are not sure about the problem ?

Please help me on this ...

[madhu_vadlamani]

Hi,

I think you posted the same thread in mm forum.

Regards,

Madhu.