Credit Blocked 3rd Party Sales Order confirm quantity change discrepancy

[Former Member]

Hi,

I am facing the below 3rd party SO qty change issue. Please check and advise me.

Step 1:

Created one 3rd Party SO for item A - 10 qty.

Step 2:

PO is created with reference of PR number (item A- 10 qty).

Setp 3:

Again I am changing the SO item A qty from 10 to 20 (i.e. SO value is increased).

Due Sales order value increase the credit check performed and due to customer credit

limit the system shown Static Credit Block message (SO blocked for Credit approval).

Setp 4:

I have saved the SO with the Credit Block message (still SO Credit Blocked).

Issue :

I have not released the Credit block in SO, Even the system has updated the SO confirmation qty as 20

and subsequent PR and PO also changed from 10 to 20 qty.

Regards

Baskar

[jignesh_mehta3]

Hello,

Request you to search the forum with Data Range as "all", before creating a new thread.

I believe the solution in your case is to apply a User Exit in Sales Order.

Thanks,

Jignesh Mehta

[Former Member]

Hi Jignesh Mehta,

Thanks for your reply.

As per my understanding, standard the system should not allow to update the SO confirm qty, PR and PO if SO has credit blocked and it should be old qty only. But here it's updating all document.

Baskar

[jignesh_mehta3]

Hello,

Your understanding is correct. But that is not the way system works.

Please read this thread throughly & I believe it will clarify all your doubt. You will have to apply a User Exit.

Thanks,

Jignesh Mehta

[Former Member]

Hi Jignesh Mehta,

I read the below thread and it calrified some parts.

But this issue look like some issue in Standard SAP System. Is it ?

Thanks

Baskar

[jignesh_mehta3]

See, the Credit Management System is designed to work in the SD side & not on the MM side.

Once PR is created, it is updated every time Tird party Sales Order changed which is basic requirement.

Once PR is created / updated, system (Credit Management) cannot the creation of PO & subsequent documents. This is becaus Credit Management is desinged to block creation of Sales Order, Delivery Document & PGI & nothing more.

That is why I suggested you to go to Z-Development & apply a User Exit.

Hope this clarifies.

Thanks,

Jignesh Mehta