SAPinst error

[Former Member]

Hello Experts,

I just started to install my SAP on linux. I use linux on VMWARE on a laptop. For commercial purpose I want the GUI on WIndows and communicate with database and application on linux.

After mouting all relative DVD on linux, I started the SAPinst and I got the following error message:

root@localhost IM_LINUX_I386]# ./sapinst

[==============================] | extracting... done!

guiengine: call to bind() for socket 21200 5 failed . Adresse d�j� utilis

guiengine: call to bind() for socket 21201 6 failed . Adresse d�j� utilis

Starting GUIServer using:

SAPinst port : 21202

GUIServer port: 21210

HTTP port : 4237

GUI autostart : on

GUI mode : normal

command : /tmp/sapinst_exe.7074.1317586157/jre/bin/java -Xmx256M -Dsap.env.var.javahome=SAPINST_JRE_HOME -cp /tmp/sapinst_exe.7074.1317586157/JAR/instgui.jar SDTServer rootdir=/root/.sdtgui config=jar:sdtserver.xml guiport=21210 httpport=4237 -nolock -srvarg=/SAPinstService/host=localhost -srvarg=/SAPinstService/port=21202

dl failure on line 781Error: failed /tmp/sapinst_exe.7074.1317586157/jre/lib/i386/server/libjvm.so, because /tmp/sapinst_exe.7074.1317586157/jre/lib/i386/server/libjvm.so: cannot restore segment prot after reloc: Permission denied

init: retrieving account information for group sapinst...

init: retrieving account information done.

load resource pool /mnt/masterinstall/IM_LINUX_I386/resourcepool.xml

guiengine: No GUI server connected; waiting for a connection on host localhost.localdomain, port 21202 to continue with the installation

Thanks to help me.

[vincentlim826 · Accepted solution]

- check if you could start xclock

- check your JDK, update your JDK version if possible

SAP Note #861215 - Recommended Settings for the Linux on AMD64/EM64T JVM

- check if there is any missing environment variable

- copying all installation files on local host, and set 777 permission

- use latest sapinst patch

- make sure port 21202 and 21210 are not blocked by proxy or firewall

Regards,

Vincent

[Former Member · Accepted solution]

Thanks for your reply.

I checked if there is any issue relative to the ports.

I did the command : netstat -laputen (for used ports) and I found the following results. This is a nonsense because, as we can see, the ports 21200,21201,21202 are used by the sapinstexe. Maybe I have to open these ports again or chosse other ones.

Thanks to help me

# netstat -laputen

Connexions Internet actives (serveurs et établies)

Proto Recv-Q Send-Q Local Address Foreign Address State Utilisatr Inode PID/Program name

tcp 0 0 127.0.0.1:2208 0.0.0.0:* LISTEN 0 11792 2900/hpiod

tcp 0 0 0.0.0.0:740 0.0.0.0:* LISTEN 0 9809 2678/rpc.statd

tcp 0 0 0.0.0.0:111 0.0.0.0:* LISTEN 0 9681 2646/portmap

tcp 0 0 0.0.0.0:21200 0.0.0.0:* LISTEN 0 22853 6391/sapinstexe

tcp 0 0 0.0.0.0:21201 0.0.0.0:* LISTEN 0 25314 6900/sapinstexe

tcp 0 0 0.0.0.0:21202 0.0.0.0:* LISTEN 0 26498 7075/sapinstexe

tcp 0 0 127.0.0.1:631 0.0.0.0:* LISTEN 0 11919 2929/cupsd

tcp 0 0 127.0.0.1:25 0.0.0.0:* LISTEN 0 12080 2961/sendmail: acce

tcp 0 0 127.0.0.1:2207 0.0.0.0:* LISTEN 0 11825 2907/python

tcp 0 0 192.168.195.130:54415 129.42.58.152:443 ESTABLISHED 500 27903 3561/firefox

tcp 0 0 192.168.195.130:42230 129.42.56.216:443 ESTABLISHED 500 27843 3561/firefox

tcp 0 0 192.168.195.130:42838 2.20.162.24:443 ESTABLISHED 500 27861 3561/firefox

tcp 0 0 192.168.195.130:35530 2.20.162.24:443 ESTABLISHED 500 27967 3561/firefox

tcp 0 0 :::22 :::* LISTEN 0 11876 2920/sshd

udp 0 0 0.0.0.0:68 0.0.0.0:* 0 9356 2518/dhclient

udp 0 0 0.0.0.0:35538 0.0.0.0:* 70 12542 3065/avahi-daemon:

udp 0 0 0.0.0.0:734 0.0.0.0:* 0 9789 2678/rpc.statd

udp 0 0 0.0.0.0:737 0.0.0.0:* 0 9803 2678/rpc.statd

udp 0 0 0.0.0.0:5353 0.0.0.0:* 70 12540 3065/avahi-daemon:

udp 0 0 0.0.0.0:111 0.0.0.0:* 0 9680 2646/portmap

udp 0 0 0.0.0.0:631 0.0.0.0:* 0 11922 2929/cupsd

udp 0 0 :::40832 :::* 70 12543 3065/avahi-daemon:

udp 0 0 :::5353 :::* 70 12541 3065/avahi-daemon:

[markus_doehr2]

> root@localhost IM_LINUX_I386]# ./sapinst

are you using a 32bit operating system?

Markus

[Former Member]

I think YES for your question.

[root@localhost ~]# uname -a

Linux localhost.localdomain 2.6.18-194.el5 #1 SMP Mon Mar 29 20:06:41 EDT 2010 i686 i686 i386 GNU/Linux

Regards

[markus_doehr2]

> [root@localhost ~]# uname -a

> Linux localhost.localdomain 2.6.18-194.el5 #1 SMP Mon Mar 29 20:06:41 EDT 2010 i686 i686 i386 GNU/Linux

Your hostname is invalid, "localhost" points to the loopback addresse, this is not a correct and working network configuration for a SAP system.

Based on the used kernel I assume that you are using Redhat Linux.

Go through

Note 1048303 - Red Hat Enterprise Linux 5.x: Installation and upgrade

and configure your operating system according to the requirements.

Be aware that an installation with less than 8 GB of memory will take a LONG time (maybe more than a day), using VMWare slows it down even more.

The error message you got initially about the blocked ports may be a result of a previous installation where sapinst was cancelled and the ports are still occupied.

I also suggest you don't start sapinst from the DVD directory but use an installation path and start sapinst with an absolute call to keep the temporary directories, you may otherwise run into problems later because a background daemon in Redhat cleans up /tmp regularly which you don't want:

mkdir /install
cd /install
<full-path-to-sapinst>/sapinst

Markus

[Former Member]

Markus,

Thanks for your suggestions, I'll try to go through all your advices and get back to you asap.

Regards

[Former Member]

Hello Markus,

I followed your suggestions :

- I changed the hostname for sapserver1

- I killed all processes that occupy the ports

# netstat -laputen

Connexions Internet actives (serveurs et établies)

Proto Recv-Q Send-Q Local Address Foreign Address State Utilisatr Inode PID/Program name

tcp 0 0 127.0.0.1:2208 0.0.0.0:* LISTEN 0 11847 2859/hpiod

tcp 0 0 0.0.0.0:111 0.0.0.0:* LISTEN 0 9729 2602/portmap

tcp 0 0 127.0.0.1:631 0.0.0.0:* LISTEN 0 11960 2886/cupsd

tcp 0 0 0.0.0.0:696 0.0.0.0:* LISTEN 0 9835 2634/rpc.statd

tcp 0 0 127.0.0.1:25 0.0.0.0:* LISTEN 0 12099 2919/sendmail: acce

tcp 0 0 127.0.0.1:2207 0.0.0.0:* LISTEN 0 11886 2864/python

tcp 0 0 :::22 :::* LISTEN 0 11916 2877/sshd

udp 0 0 0.0.0.0:690 0.0.0.0:* 0 9822 2634/rpc.statd

udp 0 0 0.0.0.0:693 0.0.0.0:* 0 9832 2634/rpc.statd

udp 0 0 0.0.0.0:41270 0.0.0.0:* 70 12591 3025/avahi-daemon:

udp 0 0 0.0.0.0:68 0.0.0.0:* 0 21882 5485/dhclient

udp 0 0 0.0.0.0:5353 0.0.0.0:* 70 12589 3025/avahi-daemon:

udp 0 0 0.0.0.0:111 0.0.0.0:* 0 9713 2602/portmap

udp 0 0 0.0.0.0:631 0.0.0.0:* 0 11963 2886/cupsd

udp 0 0 :::37088 :::* 70 12592 3025/avahi-daemon:

udp 0 0 :::5353 :::* 70 12590 3025/avahi-daemon:

- I installed the saplocales for my OS: saplocales-2.5-3.i386.rpm

Unfortunately I'm still have the same problems. Have a look below

# cd /mnt/masterinstall/IM_LINUX_I386

# /.sapinst

-bash: /.sapinst: Aucun fichier ou répertoire de ce type

# ./sapinst

| extracting... done!

Starting GUIServer using:

SAPinst port : 21200

GUIServer port: 21212

HTTP port : 4239

GUI autostart : on

GUI mode : normal

command : /tmp/sapinst_exe.5978.1317854041/jre/bin/java -Xmx256M -Dsap.env.var.javahome=SAPINST_JRE_HOME -cp /tmp/sapinst_exe.5978.1317854041/JAR/instgui.jar SDTServer rootdir=/root/.sdtgui config=jar:sdtserver.xml guiport=21212 httpport=4239 -nolock -srvarg=/SAPinstService/host=localhost -srvarg=/SAPinstService/port=21200

dl failure on line 781Error: failed /tmp/sapinst_exe.5978.1317854041/jre/lib/i386/server/libjvm.so, because /tmp/sapinst_exe.5978.1317854041/jre/lib/i386/server/libjvm.so: cannot restore segment prot after reloc: Permission denied

init: retrieving account information for group sapinst...

init: retrieving account information done.

load resource pool /mnt/masterinstall/IM_LINUX_I386/resourcepool.xml

guiengine: No GUI server connected; waiting for a connection on host sapserver1, port 21200 to continue with the installation

Thanks

Regards

[markus_doehr2]

# netstat -laputen

Connexions Internet actives (serveurs et établies)

As mentioned in the note you should switch the system language to "english". It's very difficult otherwise to interpret error messages if they are in french.

dl failure on line 781Error: failed /tmp/sapinst_exe.5978.1317854041/jre/lib/i386/server/libjvm.so, because /tmp/sapinst_exe.5978.1317854041/jre/lib/i386/server/libjvm.so: cannot restore segment prot after reloc: Permission denied

This is an error that comes if you have a security enhanced version of the kernel installed (SELinux), did you activate that during the installation?

Markus

[Former Member]

I just changed the language for English;

For your next issue (regards to the SELinux), honestly I have no clue because the Linux was installed by the IT guy. But How I take actions to check that out or resolve it ?

Patrick

[Former Member]

Thanks a lot Markus,

I turned the SELinux to Permissive and the SAPInst just started.

I have this time a Java error, take a look:

Connection to SAPinst refused with the following message:

Connection to SAPinst could not be established, see following messages.

Could not connect to host localhost on port 21200.

java.net.ConnectException: Connection refused

java.net.ConnectException: Connection refused

Please correct the error condition and restart.

I thins it's in regards to the JCE required.

Am I Right ?

Regards

[markus_doehr2]

I would assume that this error comes from a local firewall, is it deactivated?

Markus

[Former Member]

Hello Markus,

I just disabled the firewall :

[root@sapserver1 ~]# service iptables status

Firewall is stopped.

[root@sapserver1 ~]# service ip6tables status

Firewall is stopped.

But I still have the same error message

Regards

Patrick

Edited by: Patrick Konan-Messou on Oct 6, 2011 2:00 PM

[markus_doehr2]

Is sapinst still running (in the background)?

Markus

[Former Member]

No I ended the process by kiiling the PID.

[markus_doehr2]

Can you paste the full log of sapinst? Or does the GUI start at all?

Markus

[Former Member]

Here is the log during the launch of SAPInst

[root@sapserver1 IM_LINUX_I386]# ./sapinst

[==============================] | extracting... done!

Starting GUIServer using:

SAPinst port : 21200

GUIServer port: 21212

HTTP port : 4239

GUI autostart : on

GUI mode : normal

command : /tmp/sapinst_exe.8676.1317903877/jre/bin/java -Xmx256M -Dsap.env.var.javahome=SAPINST_JRE_HOME -cp /tmp/sapinst_exe.8676.1317903877/JAR/instgui.jar SDTServer rootdir=/root/.sdtgui config=jar:sdtserver.xml guiport=21212 httpport=4239 -nolock -srvarg=/SAPinstService/host=localhost -srvarg=/SAPinstService/port=21200

init: retrieving account information for group sapinst...

init: retrieving account information done.

load resource pool /mnt/masterinstall/IM_LINUX_I386/resourcepool.xml

guiengine: No GUI server connected; waiting for a connection on host sapserver1, port 21200 to continue with the installation

Oct 6, 2011 12:24:59 PM [Info]: *************************

Oct 6, 2011 12:24:59 PM [Info]: Starting Server

Oct 6, 2011 12:24:59 PM [Info]: Reading server configuration.

Oct 6, 2011 12:25:01 PM [Info]: Reading service configuration SAPinstService.

Oct 6, 2011 12:25:01 PM [Info]: Configuring LogManager ...

Oct 6, 2011 12:25:01 PM [Info]: *************************************************

Oct 6, 2011 12:25:01 PM [Info]: Starting SL Controller listening on port 21212 ...

Oct 6, 2011 12:25:01 PM [Info]: StorageService switched off.

Oct 6, 2011 12:25:01 PM [Info]: Initializing SecurityManager ...

Oct 6, 2011 12:25:08 PM [Info]: Server certificate fingerprint is EB 7F 6A A0 A8 93 E9 C5 29 81 E7 F5 EB D8 E4 C3

Oct 6, 2011 12:25:08 PM [Info]: Configuring HTTPManager ...

Oct 6, 2011 12:25:08 PM [Info]: WebstartService switched off.

Oct 6, 2011 12:25:08 PM [Info]: RoleService switched off.

Oct 6, 2011 12:25:08 PM [Info]: AlertService switched off.

Oct 6, 2011 12:25:08 PM [Info]: Starting NotesService ...

Oct 6, 2011 12:25:08 PM [Info]: ProcessService switched off.

Oct 6, 2011 12:25:08 PM [Info]: Starting MIDService ...

Oct 6, 2011 12:25:08 PM [Info]: Starting FileService ...

Oct 6, 2011 12:25:08 PM [Info]: LogService switched off.

Oct 6, 2011 12:25:08 PM [Info]: MailService switched off.

Oct 6, 2011 12:25:08 PM [Info]: Starting services ...

Oct 6, 2011 12:25:08 PM [Info]: Starting service "SAPinstService" ...

Oct 6, 2011 12:25:08 PM [Info]: Service "SAPinstService" started

Oct 6, 2011 12:25:08 PM [Info]: Services started.

Oct 6, 2011 12:25:08 PM [Info]: Starting HTTP server listening on port 4239 ...

Oct 6, 2011 12:25:08 PM [Info]: HTTP server started.

Oct 6, 2011 12:25:08 PM [Info]: SL Controller started.

Oct 6, 2011 12:25:08 PM [Info]: Starting GUI ...

Oct 6, 2011 12:25:08 PM [Info]: /tmp/sapinst_exe.8676.1317903877/jre/bin/java -XX:+HeapDumpOnOutOfMemoryError -Xmx256M -cp /tmp/sapinst_exe.8676.1317903877/JAR/instgui.jar SDTGui host=localhost port=21212 service=SAPinstService -noauth

Oct 6, 2011 12:25:08 PM [Info]: GUI started.

Oct 6, 2011 12:25:20 PM [Info]: >> <<< frog.jar: version 7.20.12 06/06/08 sap.theme: null >>>

SAPinst terminated by SIGINT (Ctrl+C)

Killed

[markus_doehr2]

> Oct 6, 2011 12:25:08 PM [Info]: GUI started.

> Oct 6, 2011 12:25:20 PM [Info]: >> <<< frog.jar: version 7.20.12 06/06/08 sap.theme: null >>>

> SAPinst terminated by SIGINT (Ctrl+C)

I don't see an error here.. aside from the fact, that the installation was cancelled. I don't see the previous error you posted.

Markus

[Former Member]

The Installation program stops and I had the message below:

Connection to SAPinst refused with the following message:

Connection to SAPinst could not be established, see following messages.

Could not connect to host localhost on port 21200.

java.net.ConnectException: Connection refused

java.net.ConnectException: Connection refused

Please correct the error condition and restart.

[Former Member]

Hi,

Any Suggestion for my issue ??

An help would be appreciated.

Thx

[markus_doehr2]

I'm out of ideas. If you need support please open an OSS call.

Markus

[Former Member]

Hi,

This happens if you don´t have a active Reflection X or similar software in the machine used to do the installation, but first you must export the display to that machine.

Regards

[Former Member]

Thanks AC for your input. But How do I perform such task. I mention that I'm not a too experienced in Linux. I just started.

Regards