on 10-02-2011 8:01 AM
Hi,
We have configured the service desk functionality in solution manager 7.1,planning to configure the Knowledge Management part of it.Any config doc?
Regards,
Cherry
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Go to service.sap.com/rkt-solman => SAP Solution Manager 7.1 => Select the RKT and you'll see how to configure Knowledge Management step by step.
Dear Mateus ,
Thanks for the reply, unfortunately i could't see anything on the knowledge mgmnt, Can you please let me know the exact path?
Hi Cherry
Sorry but it's not clear if this is a Solution Manager service or a Netweaver service. I think you're referring to this documentation below.
http://help.sap.com/saphelp_nw70ehp1/helpdata/en/42/60a32a032c1422e10000000a114cbd/frameset.htm
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