EIC priority needs to defaulted to LOW

[Former Member]

Experts,

Once I do provide contact person and affected person details - then go ahead and create New Activity, there the priority is defaulted to medium . Client wants this to be defaulted to LOW.

I am not aware where to change - Please help me to change this with steps or provide me if any cofig table.

Thanks & Regards,

Sreenivasulu N.

[Pazahanick_Jarr · Accepted solution]

This is very simple change as go to table V_HREIC_ACTPRIO and configure medium to be the highest priority number in the table.

[Former Member · Accepted solution]

Hi Jarret,

Thanks for your reply and help.

In my case I have configured the priority in below sequence

1 Very High

2 Hingh

3 Medium

4 Low

The ssytem is picking 3 Medium as default and I require it to be changed to 4 Low.

Is there any feature or BADI to achieve this.

Thanks,

Sreenivasulu Nallani.

[Pazahanick_Jarr · Accepted solution]

In your example below the system will pick up "low" using standard delivered functionality. If you want medium to default in instead of low change low to be 3 and medium to be 4.

[Former Member · Accepted solution]

Thanks Jarret, sorry to bother you again. In my case as per the standards it is fetching 3 - Medium as default.

Regards,

Sreenivasulu Nallani.

[Pazahanick_Jarr · Accepted solution]

I would delete all the entries in the table and recreate with medium being the highest number. If this does not work than some custom logic has been written which is overriding the configuration.

[Former Member · Accepted solution]

Thanks much, the issue has been solved by changing the value of medium as highest