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Processor assignment to an issue - solman_issue_mgmt

Former Member
0 Kudos

Hi All,

I've a problem with the solman_issue_mgmt when i have to assign an issue to a processor: the system comunicates me that the user i select " is not a business partner", but i ve assigned different BP role types and the result is always the same.

Do you know what i have to do?

Thanks a lot

Regards.

Fede

Accepted Solutions (0)

Answers (4)

Answers (4)

Former Member
0 Kudos

I solved the problem, there wasn't an auth for assign the processor.

Thank yoou for the collaboration.

Best regards.

Fede

Former Member
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Hi Martin,

I verified the entries in those fields: they are correct.

The problem persists. Do you know if i have to assign the possible processors in some fields? Maybe a role in the solar_project_admin?

Thanks agian for your support.

Regards.

Fede

Former Member
0 Kudos

Thank you Prakhar,

unlikely this is no enough because the problem persists. Moreover, i can't assign both those roles, because the general BP role is not addable.

I tried to assign all BP possible but the result is the same.

Does anyone know other possible solution?

Thanks a lot.

Regards.

Federico

Former Member
0 Kudos

Hi,

both roles should be assigned to the business partner automatically. That is the solution manager standard.

Make sure you maintained the correct entries in the section "identification number" in the overall role.

Also make sure you maintained the user-id in the employee role.

That should solve the problem.

Best regards,

Martin

prakhar_saxena
Active Contributor
0 Kudos

Hi

have you assigned and generated that userid a bp

In addition

make sure you have 2 roles in BP -> general with ID details for the system

Employee role

Hope it helps.

Regards

Prakhar