Purchase requisition for service activity / element cannot be generated

[Former Member]

Hi experts

while creating a service order I got the following error,

Purchase requisition for service activity / element cannot be generated

Message no. CN764

Diagnosis

Due to the system settings, the system is trying to generate a purchase requisition for a service activity or a service activity element.

System Response

No service package has been created for the activity/element.

As a result, the system cannot generate a purchase requisition.

The activity/element is created or released, but the indicator for generating a purchase requisition is not set.

Can any one provide a solution to this bug

Thanks and regards

DSR

[Lakshmipathi]

Check the following notes:-

a) Note 545161 - CN764 when creating service operation

b) Note 374386 - CN764: PReq for service activity/element cannot be generated

G. Lakshmipathi