Error in receiver Mail adapter: Client was not authenticated

[Former Member]

Hi.

My requirement is to send email via PI to an extermal mail address. I am trying to use the following configuation for the same.

Tramsport Protocol: SMTP

Message Protocol: XIPAYLOAD

URL: To get the value of URL, execute transaction SCOT in PI system. Double click on SMTP and get the Mail host from there (name). So the URL has been specified as smtp://name

Comfigure User authentication - Checked

User: My outlook email address

Password: My outlook email password

From: My outlook email address

To: External address to which the email needs to be sent

Content encoding: base64

But the email is not getting sent. when I check the adapter engine I see the errors:

Mail: error occured: java.io.IOException: server not responding OK to MAIL FROM; 530 5.7.1 Client was not authenticated

Mail: error occured: com.sap.aii.af.lib.mp.module.ModuleException

MP: exception caught with cause com.sap.aii.af.sdk.xi.srt.BubbleException: Failed to call the endpoint [null "null"]; nested exception caused by: java.io.IOException: server not responding OK to MAIL FROM; 530 5.7.1 Client was not authenticated

Adapter Framework caught exception: Failed to call the endpoint

Delivering the message to the application using connection Mail_http://sap.com/xi/XI/System failed, due to: com.sap.engine.interfaces.messaging.api.exception.MessagingException: com.sap.aii.af.sdk.xi.srt.BubbleException: Failed to call the endpoint [null "null"]; nested exception caused by: java.io.IOException: server not responding OK to MAIL FROM; 530 5.7.1 Client was not authenticated.

Can anyone please suggest what changes are needed to make this work?

Any help is greatly appreciated.

Thanks.

Anuradha.

[Former Member]

The problem was with the SMTP address that I was putting in.

Thanks to all of you for the help.

Anuradha.

[baskar_gopalakrishnan2]

>>smtp://name

Example: if you use above name as yahoo mailserver then user and password should have yahoo account.

mail server: mail.yahoo.com
user:abc
password: xxxxx

[Former Member]

Hi Sanjeev.

How can it be checked whether my user exists in the URL?

Thanks.

Anuradha.

[naveen_chichili]

HI Anuradha,

Check the below link for receiver mail configuration and follow the steps accordingly.

http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/a0a27c01-26b0-2c10-bd8a-94498efa7...

Regards,

Naveen

[former_member194786]

Hi Anuradha,

Does your user exist on the mail server mentioned in the URL?

Regards,

Sanjeev.

[Former Member]

This is not solving the problem.

Any other thoughts?

Please advice.

Thanks.

Anuradha.

[Former Member]

chk this: