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Crystal Reports for Enterprise XI 4.0 Connect to BOBJ BI 4

CLOEFFLER
Participant
0 Kudos

Hi There,

we are facing a curious problem connecting SAP Crystal Reports for Enterprise XI 4.0 against

BOBJ BI Platform 4.0.

Only one client PC running Crystal Reports can connect to the server (Win 7 (32bit)). All other

clients / computers do receive a message during connection sounding like this:

"At the moment you cannot connect to SAP BusinessObjects Enterprise. Please try it again later."

GERMAN: " Momentan ist keine Anmeldung bei SAP BusinessObjects Enterprise möglich.

Versuchen Sie es zu einem späteren Zeitpunkt noch einmal."

We checked following:

- there are enough client licences on the server

- we tried using different usernames

- we can (!!) connect to the server using HTTP-Links (like ... /BOE/CMC and .../BOE/BI)

- we tried it on several clients using Win XP (32bit), Win 7 (64bit), Win 7 (32bit)

- Switches off all Windows Firewalls (all Clients and Servers)

- Checked Java-Versions

Still only one client can connect to the server without problems.

What did we wrong? Might there be a connection problem using java? Or a missing component?

Thanks in advance.

Kind regards,

Carsten

Accepted Solutions (0)

Answers (4)

Answers (4)

Former Member
0 Kudos

you should to edit your host file, it seems to be a DNS fail.

Former Member
0 Kudos

Hi together,

I've got exactly the same problem.

I can reach the server with my Client-Tools but not with Crystal Reports for Enterprise 4.0.

We donu2019t use Proxy. Is it generally possible to connect the Server without Proxy?

Kind regards,

Jürgen

Former Member
0 Kudos

Same problem here.

Now it works. I switched off proxy-settings in internet explorer and in crystal reports.

Seems to be an crystal reports issue, as all the other client tools work well.

Regards,

Christian

Former Member
0 Kudos

Hi Carsten,

has your problem been resolved?

We are experiencing the same problem. Web Intelligence Rich Client works, Crystal 2011 works, BI Launch Pad works, but CR for Enterprise says that "Cannot connect to SAP BusinessObjects Enterprise at this time. Please try again later."

Anyone has an answer here?

Thanks,

Nelson

CLOEFFLER
Participant
0 Kudos

Hi Nelson,

yes - we solved the problem. But it wasn't a BO or Crystal error.

As we are using a Proxy Connection to the internet, we had to set up a

exception in Internet Explorer for this particular BO server.

Open Internet Explorer --> Tools --> Internet Options --> Open Tab

Connections --> LAN Connection --> Proxy Servers --> Advanced.

In the field "Exceptions" enter your FQDN-Servername like

<servername>.<domain>.<tld>

After this we were done. Hopefully this solves your problem as well.

Kind Regards,

Carsten

Former Member
0 Kudos

Hi Nelson,

is your connectionProblem solved

even after following all steps for proxy

I am still facing the same error "cannot connect to Business objects at this time. Please try after some time"

Thanks,

Sanjana

Former Member
0 Kudos

Hi,

I am experiencing the same issue with my client. Even after setting the Proxy Exception we still fail the connection via CR for Enterprise XI 4.0 with the same error. Please update us if someone knows an alternative solution. Thanks.

alfons_gonzalez
Active Participant
0 Kudos

Hi,

I'm currently suffering this same issue. Were you able to fix it? We are also not using any kind of proxy.

Thanks for your update,

0 Kudos

Moved to BOE Admin forum