on 09-20-2011 5:31 PM
Dear Experts,
My client's end user has cancelled Billing Document by mistake without cancelling the excise invoice. After that when he is trying to cancel the excise invoice the following error is coming.
No Item Information transferred into accounting Message No: RW002
This is the document flow status is as below:
Sales order : Being Processed
Outbound Delivery: Completed
Billing : Completed
Accounting Document : Not Cleared
Cancel Furnish Invoice: Completed
Accounting Document: Not Cleared
Please suggest what process need to be followed now to cancel the excise invoice in this scenario..
Regards
Pritam
Hi Pritam
As per the document flow given by you,Billing document is not cancelled.But if billing document is cancelled then excise invoice is also cancelled.So you can create billing document and wrf to that billing document excise invoice can be created.
Regards
Srinath
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Hi Srinath
Thanx for your prompt reply..
Please tell me where I check whether excise invoice is cancelled or not. Please tell me the entire process so that I can explain to the customer.. I am new to excise scenario..
Edited by: pritambiswal on Sep 20, 2011 7:49 PM
Edited by: pritambiswal on Sep 20, 2011 7:50 PM
Hi,
No the data is not showing as cancelled and also the values are not 0 . We run the same wrong scenario in Quality and got the same error while cancelling the excise invoice in J1IH. We debugged the program and run it providing some random value. The excise invoice got cancelled bu dont know whether proper accounting entries are made or not.
Please tell me how to ensure that the excise invoice is cancelled properly..
Regards
Pritam
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