Assigning Developer to Change Request

[former_member449137]

Hello,

I have created a change request via SOLUTION_MANAGER t-code.

While creating the request, I can specify Change Manager.

But is there any way to specify Developer to a change request?

Or if in a landscape if there are lot of developers, can any developer go and change the status of change Request?

Is there a way to specify Developer(s) for a change request?

Does Solution Manager identify developers based on the roles assigned to logon id?

Regards,

Vikas

[Former Member]

Hi,

please understand the process flow of charm.

When Change request created it will go to changemanager for validation, He/She creates the Normal change, or Urgent change document, and set the prio based on criticallity . Next it flows to the approval procedure.

Once he releasd the Change request for development , NC or UC get released to developemnt with the assignemt of particular developer by the change manager

So you can assign developer only on NC/UC change documents.

Thanks,

Jansi

[brian_quigley]

Hello,

A request in CHARM does not select a particular developer

when a SDHF (urgent correction) or SDMJ

(Normal correction) is created.

The developers will go to check the work that there is in a queue,

unless another person, change manager for example, enters in SDHF or

in SDMJ and select current processor >developer

Then the developer put the correction in "In development"

Two transport orders are created, one for Customizing and other for

workbench.

These transport orders belongs to the developer, each subtask can

belong to different users.

[former_member449137]

Hi Brian,

You had mentioned that change manager for example, enters in SDHF or in SDMJ and select current processor >developer.

What is the menu path or tcode for Change Manager to enter Developer name in SDHF.

Thanks,

Vikas

[Former Member]

Hi Vikas,

there is noch explicit menu path to enter the current processor. The Change Manager opens the change request (SDHF/ SDMJ) via the ChaRM-Workcenter or transaction codes CRMD_ORDER or CRM_DNO_MONITOR. On the lower left side of the document (field: processor) he has to enter the business partner-number of the developer.

Regards,

Martin

Edited by: Martin Steger on Sep 21, 2011 9:28 AM

Edited by: Martin Steger on Sep 21, 2011 9:28 AM