Issue Related to CS { Customer Service order }..Revenue settlement in COPA

[Former Member]

A CS order was created with correct partner information, however with the revenue settlement in COPA, the correct partner profit center was not derived. The derived profit center is incorrect and can lead to incorrect data/figures.

[Former Member]

Dear amitha,

Please check your work center.

In work center you can find Cost center.

In cost center(KS02) you can find Profit center. Change the right profit center here it will impact on your service order.

Let me know if you need more clarity on this.

Thanks & Regards

Raj

[Former Member]

Can you please brief what is the issue you are facing ? so that we can understand the issue better. are you looking for the configuration settings ?