on 09-16-2011 11:51 AM
Hi experts,
while creating customer master i am getting the Communication error with the external tax system (VERTEX_MS0018) please tellme how to solve this issue
Regards,
Anil prasad
Edited by: prasadanil on Sep 16, 2011 12:52 PM
hI Prasad,
It seems you are maintaining the address data for a country with jurisdiction code. Different external control systems can behave in different ways.
1. You entered a jurisdiction code that matches the postal code but not the city (possibly due to a typo).
a) Behavior when you use Taxware: There is no message and data can be saved.
b) Behavior when you use Vertex: Due to the incorrect city, no comparison jurisdiction code can be determined and message TAX_TXJCD861 is issued with a text from the vertex system that may be unintelligible.
2. You do not enter a jurisdiction code, but you do enter a postal code and a city that does not match the code (possibly due to a typo).
a) For Taxware: If the jurisdiction code could not be explicitly determined, a selection dialog box containing the relevant tax jurisdiction codes for the postal code appears. You select one. This and the corresponding city are transferred.
b) For Vertex: The TAX_TXJCD861 message is issued (behavior as in 1b). Other terms TAX_TXJCD861, TAX_TXJCD101, TAX_TXJCD107.
For resolving this issue, you can check SAP Note 677850 - Address data: Check/new determination jurisdiction code.
Hope you will resolve the above issue with these inputs.
Let me know if you need any further details.
Ravi.
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Hello Anil,
I am assuming that you are trying to set up a vendor with address outside of US or Canada. Vertex is used only US/Canada jurisdiction codes.
Please also check Note 650893.
Regards,
Raghavendra
Edited by: Y N Raghavendra on Sep 16, 2011 4:39 PM
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